My insurance was voided due to accidental misrepresentation - can I fight this decision?

I stated on a comparison website that I am a resident in the UK from birth, when in fact I've only lived in the UK since 02010. The insurer asked for some documents shortly after the policy was taken out....

Someone has made a false insurance claim against me - should my insurer be doing more to defend me?

I've been in France on holiday since 10 July 2017. On 15 August, I received an email from Admiral insurance saying they have been advised of a possible incident on 4 August involving my car, in which a...

My premium doubled after someone falsely claims I hit their car - what should I do?

Someone claims that I hit their car, but I was not in that area. My insurance company is not defending my argument, even though they have inspected my car and found it not to be damaged. My premium has...

Why has my insurance premium increased for a lower insurance group car?

I just replaced my 2009 MX-5 2.0 Roadster 175PS with a 2011 Ford Focus Estate 1.6 diesel 115PS, both valued at £7000. I'm 62 and retired. My insurance company want to raise my premium from £425 to £600....

I have been accused of a road traffic accident that I was never in - what do I do?

I've been accussed of a road traffic accident, in which I was allegedly involved. After a few calls with my insurance company, I found out that accident happened almost 8 months ago and 100 miles from...

Someone claims I damaged their car - but I think this is fraud?

Someone claims that my son had hit the car door into his wing mirror and damaged it, but he didn't even get out on that side of the car. It happened in a car park with CCTV. How can I get access to this...

I keep getting calls about compensation for an old accident - is this a scam?

Two years ago, another vehicle reversed into mine. I was parked but in the vehicle. Minor damage to both vehicles, no personal injury. My vehicle was repaired by the main dealer, with no cost to me, claiming...

Is my friend the victim of an insurance scam?

I have a friend whose car was allegedly involved in damaging another vehicle while parking in a legitimate bay adjacent to a town centre thoroughfare. A claim has been made against her for around £2000...

Can my insurer put a claim on my policy just because it cost them to investigate?

My insurer investigated a claim someone had put in against me and turned it down flat. However, they've put a no fault claim on my policy. When I queried this they said it had cost them money to investigate...

A car claims I drove into them when I was parked - how will this pan out?

I parked (engine off) in a lay-by to the side of a main road to drop off my passenger, who's 77 years old. I turned to the side to say goodbye, when he shouted to look out and I saw a car reversing at...