Can I recommend the Volkswagen Service Package from my local dealer?

I feel TH has been unfortunate over his service deal. I have had a Volkswagen Service Package since 2008 with Sinclair Garages of Bridgend. My current car, a Volkswagen Scirocco, bought in Dec 2010, has...

Should we have the cam belt changed on our 2009 Volkswagen Golf?

Our 2009 Golf 2.0 TDI 140 DSG is due its MoT shortly and, as it has done 30,000 miles, we are being advised by Volkswagen to change the cambelt. Is this right and if so, why so soon? Your help and advice...

I was sold a Toyota Hilux with a false service history - can I reject the car?

I bought a 3-year old Toyota Hilux Double Cab pick-up in November 2012. It was supposed to have come straight from Toyota with a full service history, according to the selling garage. A few weeks later...

Should I buy a BMW 320d which is missing service stamps?

I am looking at a 2008 BMW 320d with 15,000 miles. The trouble is, it only has one stamp in the service book. Should engine oil be changed every year, regardless of miles done?

Why does Ford have no control over Ford franchised workshops?

We have an 8-year-old Ford Ka that has always been looked after by a local independent garage. As it was eight years old we thought we should have it serviced by a Ford main dealer. This proved a disaster....

Are technical service bulletins being used to generate defects in cars which need repairing?

I am a director of a company with two MoT stations, a couple of repair garages and a couple of tyre depots. I have worked with the same company for 30 years and in the motor trade all my life. I am the...

Should I change the cam belt on our 4-year-old Volkswagen Golf?

Our local Volkswagen dealer is recommending that as my partner's 1.4-litre petrol Golf is coming up to four years old, it should have its cam belt changed (around £500). It's done modest mileage (26,000)...

Do rumours of 'roaring' from Hyundai headlights just come from word of mouth?

Regarding a strange roar from the headlights of Hyundais, none of those I know who experienced it have had any contact from either the dealer or from Hyundai; just word of mouth amongst customers.

Why isn't air conditioning maintenance included in my Volkswagen service package?

I purchased a Volkswagen Passat CC two years ago. Volkswagen has contacted me to remind me of the second year service, which is now due. They also said that my aircon was due for a service at a special...

Why doesn't Volkswagen's service plan cover brake fluid?

I have had a bad experience of a service plan with my father’s Volkswagen. Volkswagen does a fixed price two year plan at £379 which you pay up front in one go and which covers two services and two MOTs,...