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How long should an insurance claim reasonably take?

Last July I was involved in an accident with a foreign-registered car. The claim is still ongoing and my company are very poor at communicating updates with progress painfully slow. I have provided all evidence and forms as soon as asked. What is the ETA for a claim to go through?

Asked on 13 November 2018 by Dave G

Answered by Honest John
The at fault should make a "reasoned offer of settlement" within a three month period or provide evidence as to why liability is not accepted.

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