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• Peugeot 3008 - Used car fault after purchase 4 May 2018 (Forum)
  Hi all, I need some advice if possible. 3 1/2 months ago i purchased a 2010 Peugeot 3008 from a used car dealership. It came with a 3 month warranty. On Tuesday night it broke down and the display was showing "Gearbox error". I had it towed to the garage i purchased it from and although they haven't given me an estimate on the repair cost, it's obvious from emails and phone calls that they intend to charge me normal parts / labour costs.
• Estates - Used 5/6 yr oldA4 estate, V70 or 3 series touring? 30 Dec 2013 (Forum)
  Hi, having now given up on any dealer finding me a 2 year old petrol on demand 4x4 i've decided to look at older estates and have narrowed it down to...
• Volkswagen Golf V (2004 - 2008) - 04 1.9D Rear Wheel Bearings 8 Apr 2009 (Forum)
  Same part used on Audi A3. I would not expect to be replacing rear wheel bearings this early on in cars life! Is this a design problem? Bearing quality issue or possibly lack of lubrication....but meant to be sealed for life.
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  Buying new small car or going with a used hybrid? 6 Aug 2012 (Ask HJ)
  The site is incredible - I`m not from the uk but it is still the most comprehensive site especially for the real mpg data. I`m looking to buy my first...
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  Higher car 15 Aug 2011 (Ask HJ)
  We would welcome your advice about selecting a replacement car. At the moment we drive a BMW 118 SE petrol automatic. We live on a steep hill and last...
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  Bird droppings are destroying my paintwork and BMW rejected the warranty claim. What do you think? 22 Jul 2020 (Ask HJ)
  I own a MINI Countryman - which I purchased new in September 2017. As well as the usual warranty, the paintwork is guaranteed for three years. The car...
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  We want to swap the old diesel car we use for local trips to an electric car. What do you suggest? 23 Mar 2021 (Ask HJ)
  We have a diesel 2004 Skoda Fabia Estate, which still has only 91k miles on the clock. It's a second car and is only used locally for shopping trips, transporting...
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  What medium-size family car should I buy for £8000? 6 Feb 2017 (Ask HJ)
  I have £8000 to spend on a medium-size family car that has good safety, reliability and mpg. What are your suggestions?
• Volkswagen Golf SE tsi 2013 - Rear brake discs 30 Oct 2015 (Forum)
  I have a Golf bought brand new exactly two years ago. Mileage is 15,000 and it is used daily. Just had the car serviced and am told The car Ned's new rear discs and pads. I looked at the damage and it looks like the pads have never been in contact with the parts of the disc which is damaged (Rusty).
• Citroen C3 1.4 HDi Desire 2006 - Citroen C3 Anti Pollusion Warning 19 Dec 2012 (Forum)
  I've booked it into a Citreon garage who are going to take a look at it. Has anyone experienced this and how much did a repair set you back? The car does have a 12 month Citroen Select used car warranty (it's an 06 reg and I bought it last July) - will this problem be covered in that? Thank you 
• Ford Mondeo III (2000 - 2007) - Dealer servicing or independent? 3 Apr 2008 (Forum)
  Is it worth paying the premium for a main dealer service? Car is out of warranty now so I have the choice. What pitfalls are out there? Heard horror stories about main dealers' rip-offs so any advice gratefully recieved.
• dealer servicing on new car 19 Nov 2002 (Forum)
  Having recently purchased a Toyota Avensis Diesel at auction, I am now wondering about main dealer servicing. Its nearly ready for its first service (at...
• Mercedes c220 cdi se exec , reg June 2012 - catastrophic engine failure 13 Apr 2015 (Forum)
    I had a "B" service carried out on the car in May 2014 at 21k miles at the main dealer that has my car now. When I asked for a print out of the service history they said they could not find a record of the  first "A" but that I should not worry as the car was now fully compliant with warranty requirements as it had just been serviced by them.
• Bangernomics 20 Feb 2007 (Forum)
  Garages are no longer very interested in anything over 8-10 years old, as they have to provide a warranty, yet engines and bodywork last longer than ever, if looked after, and the world seems to be filling up with cars that are nowhere near the end of their useful lives, but that nobody really wants.
• ford focus 1.6 5d 02 plate 68k miles - bristol Dealership and Warranty problem 1 Aug 2013 (Forum)
  I have already lost faith that they will even want to do the right thing and fix it after already seeing them try and con me by trying to mask the possible flat spot by over reving it. I have a 3 month warranty and it ends next month ion 25th. it says that the dealership needs to fix any problems with the car and the warranty is as if the car was new and i am governed by the same standards as any other when purchasing goods and if faulty request it be fixed.
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  I've been waiting months for a part, what can I do? 22 Dec 2023 (Ask HJ)
  I bought a dacia duster 17 reg in may of this year. The top hose to radiator burst in mid October, I rang the dealers and they said they could not take...
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  Unresolved long term problem 4 Apr 2012 (Ask HJ)
  My wife has a 2007/57 plate Fiesta owned from new and with full dealer service history. Mileage is only 11600. From new it has "jumped out" of second gear...
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  Could you publish my positive experiences with Warranty Direct? 30 Nov 2013 (Ask HJ)
  We have had Warranty Direct cover on our Citroen C6 for two years now. During that time we have had cause to make, I think, three claims, the latest after...
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  How much value would a new drive battery add to our Mitsubishi Outlander PHEV? 22 Mar 2023 (Ask HJ)
  We have a 2015 Mitsubishi Outlander PHEV that's done 98,000 miles. Our local Mitsubishi dealer has confirmed that the drive battery is below 70% and we've...
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  Cam belt failure before it was due a change 25 Jan 2013 (Ask HJ)
  I own a 2007 Citroen C3, I bought it new and it has been dealer maintained. The service book states that the cam belt must be replaced at 100,000 miles...