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• SEAT Arona - Reject car - my rights ? 25 Mar 2025 (Forum)
  They have been sent a message on 23/3/25 chasing up a response and posing three questions 1) Why was the warranty declined by my local SEAT dealership. 2) What will happen if a further warranty claim arises. 3) Why was a car sold that did not have satisfactory service history which led to the warranty being declined by my local Seat dealership.
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  Servicing 21 Mar 2014 (Ask HJ)
  I am buying a brand new Golf (Mark 7, 1.4 TDI SE DSG). 1. Should I take the pre-paid 3 year service package for near £400? At least one of the years...
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  What's the most reliable petrol auto crossover? 15 Apr 2020 (Ask HJ)
  I currently own a 2017 Peugeot 2008 petrol 1.2 and have been very pleased with the car and auto box. In 2016, I was one of those unfortunate owners of...
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  Eavesdropped 10 Jan 2009 (Ask HJ)
  I thought you might be intrigued (and a little saddened) to hear what I overheard whilst at a Ford dealer. I was picking my car up from a service and...
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  Is it legal for a dealer to sell a car, which he knows has been in an accident, but doesn't tell the buyer? 22 Jun 2018 (Ask HJ)
  I bought a 2015 used Ford Fiesta from a Honda dealer, but it's developed a noisy engine on start up. I returned it under warranty three month later, but...
• Which oil. VW specification. 2 May 2007 (Forum)
  Just bought a Skoda Fabia Sport 64 1.2 12V petrol for the wife. Cracking little car in metallic black with only 500 miles on the clock. I obviously won?t be doing any oil changes myself until its out of warranty but wanted to know what oil to be used for any topping up. Two local Skoda garages in my area and rang both of them up to ask which oil to use.
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  Mazda 3 - full service history vs full dealer service history? 24 Nov 2016 (Ask HJ)
  I have a Mazda 3 which will be three years old in February and out of warranty. I would like to get the car serviced by an excellent local independent...
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  Should I buy a pre-registered Kia Soul? 15 Jan 2015 (Ask HJ)
  I currently have a 2004 Nissan Almera 2.2 Diesel. I've had it from new and it has been very reliable but I'm worried it's going to start getting expensive...
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  Can we fit three child seats across the back of a KIA Sportage or Hyundai ix35? 20 Apr 2013 (Ask HJ)
  Our 2008 Toyota Verso is reliable, safe and boring. Would we get three children’s car seats across the back of a KIA Sportage/ix35 (as we can in the Verso)...
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  Ton cruise? 22 Dec 2012 (Ask HJ)
  In the user's manual for my 2008 A3 SE TFSI automatic it gives a warning that cruise control should be switched off at the end of every journey. Do you...
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  Winter Tyres and increased insurance 12 Dec 2010 (Ask HJ)
  Would fitting winter tyres affect the validity of my car insurance, as I will have changed the original specification?
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  My son's Volkswagen Bora blew up - can we get a refund from the dealer? 28 Sep 2013 (Ask HJ)
  With my financial assistance my grandson bought a 2003 Vauxhall Bora, 1.9 TDI, 113,00 miles, with warranty from a local dealer. It cost slightly under...
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  Legal A’d 18 Jul 2009 (Ask HJ)
  We purchased a 2007/57 Mercedes A-Class demonstrator a year ago with 7,000 miles on the clock. We have had the car serviced by the main dealer on the...
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  Should a broken button be fixed for free? 7 May 2015 (Ask HJ)
  I bought my Mercedes-Benz car less than a year ago brand new from a local dealer. One of the volume buttons on the steering wheel developed some sort of...
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  Successful rust claim on my Passat 9 Mar 2015 (Ask HJ)
  After reading recent Q&As I contacted my local Volkswagen garage to make a claim for rust bubbling through on both front wing wheel arches. In the HJ advice...
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  Car failed after just one month and dealer won't repair - what are my options? 13 Feb 2014 (Ask HJ)
  I recently bought a used Fiat Stilo (2002) with a guaranteed mileage of 70,000. The car was sold with a three month warranty, but the dealer never gave...
• Just discovered I bought an ex-rental car 24 Sep 2020 (Forum)
  What do people think? I know that resale value is likely to be affected if the next buyer knows it was once a hire car. The car is very tidy and drives straight, and still has 2.5 years' warranty on it), but if it has been ragged by hirers there may be premature wear in the future (clutch etc) that's not covered by a warranty.
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  First car - what should I buy for my son? 5 Dec 2012 (Ask HJ)
  My son is 17 and I've told him that I will get him a car and insure it for a year - but at a budget of £9000 all in. Assuming the insurance is about £4500...
• New car battery run down - Ford Focus 14 Apr 2007 (Forum)
  HI I bought a new ford focus a few weeks ago .. ,When I went to view the car( before I paid for it) the car the battery was flat but the dealer said they would re charge it for me I was away after that and did not use the car for ten days. Now after a week and ,I must confess, trying to set the sat nav up, with the engine not running the battery is flat again..
• Ford Mondeo III (2000 - 2007) - 1.8 or 2.0 litre petrol, or 2.0 TDCI? 18 Feb 2009 (Forum)
  Must be cheap to run and reliable for long-term use, because this car will be used for unmissable appointments a long way from home (niggles aren't critical, but car-won't-go would be an expensive disaster). A saloon would be marinally preferable to a hatchback, but they are rare on the UK market, so it'll likely be a hatchback.