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Audi won't repair A4 under warranty due to modified ECU - what can I do? 11 Feb 2014 (Ask HJ)
I have an 18 month old Audi A4 2.0 TFSI with 13,000 miles on the clock. Recently the engine lost compression so I took it to a local Audi dealer and they... -
Should the dealer pay to fix my faulty 2010 Nissan Pathfinder? 7 Oct 2013 (Ask HJ)
I own a 2010 Nissan Pathfinder 2.5DCi Tekna with 41,000 miles on the clock. Recently I've had an intermittent engine light come on - this has been diagnosed... -
Audi Q5 with hidden accident history - can I demand a refund from the dealer? 25 Aug 2013 (Ask HJ)
In Sept 2012 I bought a 2010 Audi Q5 from my local dealer. When I bought the car I specifically asked if it had any history of accidents, damage or repairs;... -
Why won't my dealer help with a pre-existing fault on my Ford Focus? 18 May 2013 (Ask HJ)
At the end of March I purchased a 2005 Ford Focus 2.0TDCI with 89,000 miles from a small independent dealer in South Croydon, with a oil change thrown... -
Who should pay for this repair? 16 Feb 2013 (Ask HJ)
My car, Ford Fusion 2006 1.4 diesel, was purchased from a dealer in September 2012. I was told at the time there was a 6 months warranty for parts... -
Can I return my used Mercedes-Benz after having various problems? 11 Oct 2012 (Ask HJ)
I recently purchased a 5000 mile 2009 Mercedes-Benz SLK. After a couple of weeks whilst washing the car I noticed that the paintwork, mainly on the bonnet,... -
My Porsche Carrera 997 is suffering from serious corrosion to the brakes - is there any recourse? 18 Aug 2012 (Ask HJ)
I've just had a call from the Official Porsche Centre which is servicing my 2006 997 Carrera S. They tell me that the nipples on the brake calipers are... -
Repair taking a long time - what can I do? 12 Jul 2012 (Ask HJ)
I had an accident in my car April 13th 2012. The insurance company sent the car to Just Car Clinic for repair. They said that it would be ready the 17th... -
Leaking boot seal - who is liable? 12 May 2012 (Ask HJ)
I purchased a used 58 plate Mazda 3 from RRG Mazda Rochdale in Lancashire on the 14th, March, 2012 and would like your advice on a water leak into the... -
Accidental damage by breakdown services 10 Apr 2012 (Ask HJ)
My brand new, two week old car was suffering from electrics problems - e.g. alarm going off for no reason, air con not working etc - which the dealer quickly... -
Rejecting a car. 13 Dec 2011 (Ask HJ)
I purchased a new car from a dealer Jan 2010, the car started showing defects April/June 2010. Defects being: -Rattling window -High pitched whirring... -
I was sold a Fiesta which had had a used engine fitted from a breaker's yard - what can I do? 4 Sep 2011 (Ask HJ)
In March we bought a 2007 Fiesta with 46,000 miles on the clock. It seemed ideal, but in August a coolant pipe burst and the engine overheated. It was... -
Saab 93 off the road due to coil spring on back order 8 Jun 2011 (Ask HJ)
My Saab 9-3 went in for a service two weeks ago and was diagnosed with a broken coil spring. To begin with I was delighted with Saabs response that they... -
Why will my dealer not repair an ESP fault on my Audi A3 under warranty? 21 Mar 2011 (Ask HJ)
I recently purchased a 2006 Audi A3 with full Audi service history and 47,000 miles on the clock. The ESP light has appeared and I have had a diagnostic... -
Golf war 7 Aug 2010 (Ask HJ)
On 23 October 2009 I purchased a 2002 Golf 130 TDI from an established dealer for £4,500. It had 97,500 miles on the clock, but single owner and FSH, main... -
Just bought a car with a noisy turbo. Dealer says it's ok but independant mechanics say it's not. What should I do? 19 May 2010 (Ask HJ)
I bought an 56 Audi A3 1.9TDi with 80,000 miles last week from a reputable dealer. On the test drive we commented that it sounds like a police car siren.... -
The engine has failed in my 5-year-old car just out of warranty. What now? 26 Jan 2021 (Ask HJ)
I own a 2015 Peugeot 308 1.2 Puretech. I've taken it to a garage because of light misfire under load. The dealer is not clear on technical issues but says... -
Vauxhall Corsa D - Bought a dodgy car, its been 26 days... 17 Nov 2015 (Forum)
--[endif]--> Nearside Side Skirt – This side skirt was only adhesived on and is now hanging off the car The Consumer Rights Act 2015 requires dealers to supply goods of satisfactory quality; however, the vehicle is clearly unroadworthy. You are therefore in breach of contract. I am legally entitled to reject the vehicle and to be reimbursed for its full purchase price of £2895. -
Waved through red light by PC & flashed 23 Nov 2006 (Forum)
I'd like to share an incident which happened on my way home last night. Approaching a signal-controlled Y-junction I positioned myself in the right-hand lane to take the diverging road. On nearing the junction I saw that the diverging road was blocked by a 'Police - Accident' sign and a police officer was in attendance, directing traffic in the right-hand lane to rejoin the left lane and continue straight on. -
What secondhand, ULEZ-compliant cars do you recommend? 2 Aug 2021 (Ask HJ)
I'd like to buy a secondhand, ULEZ-compliant car to drive daily on the motorway. I have £8000 to spend. Which car would you recommend?
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