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  • Buying a used sports car - 911 or F-Type? 28 Sep 2016 (Ask HJ)
    I am thinking of buying a used sports car. Either a 2009 Porsche Carrera S (DFI engine) Cabrio or a 2013 Jaguar F-Type S. The 911 is £45k with 26,000 miles...
  • Why were Skoda Assist so unhelpful when our Octavia broke down in France? 10 Jun 2012 (Ask HJ)
    Please could you inform your readers of an experience we had in May of this year when travelling in France with our 2-year-old Skoda Octavia 1.4TSI. About...
  • Please help me with a major warranty problem following repairs to my Skoda Fabia. 4 Sep 2010 (Ask HJ)
    I bought a 2006-registered Skoda Fabia in December 2008. The car had 47,000 miles and was in good condition. At the time of purchase, I was given 12 months'...
  • Car for other half 11 May 2022 (Forum)
    Have a max of £25k to spend on a new car for the Mrs. Considering used prices new seems the way to go and we can wait 6 months for the car. Needs to be easy to park and an auto. Yaris is the favourite but the PEV 3 cylinder engine is very much unproven based on research.
  • ford mondeo 1.6 diesel - ford mondeo 1.6 diesel dual mass flywheel fault 8 Jul 2015 (Forum)
    i have a ford mondeo 1.60 diesel and the dual mass flywheel has gone 2 times first time fords fixed under warranty about 2 years ago but never changed the clutch now at 29000 the clutch and dmf has gone at a cost to me of £890 pounds 1 month before warranty ends fords refuse to do anything to help.this car has sounded like a farm tractor in mornings since day one what can i do???
  • The clutch on my Toyota Aygo burnt out after six journeys - should I have to pay for the repair work? 25 Oct 2017 (Ask HJ)
    I bought a brand new Toyota Aygo over a month ago and have only driven the car six times. The clutch has now burnt out and the dealer is saying that it...
  • Legality of international warranties 13 Dec 2011 (Ask HJ)
    In June 2007 I Purchased a new Ford Focus 1.6 Diesel CVT Automatic from Ford Cyprus with a five year mechanical warranty. Now, 4.5 years and 5700Km...
  • Golf IV/Rear Wipers/Screenwash 8 Dec 2004 (Forum)
    FYI: I've just suffered the problem in HJ's Car By Car Breakdown' for Golf IV's; the rear window wash wipe has leaked and caused the ecu to believe that the tailgate is open, thus causing the alarm to go off (most inconveniently at 4am!) VW dealer has commented that VW will not meet warranty claims if VAG screen cleaner not used, so be warned (I've had the car for 60k miles/18months (now 86k)and have used Halfords double concentrated throughout before this has occured).
  • The lessor evil? 11 Jul 2009 (Ask HJ)
    A small problem to which I think I know the answer. We have two cars, both ‘57’ reg: a Toyota RAV-4 XT4 and a Hyundai Tucson CRDT Limited’. Both cars are...
  • What's the most reliable used estate for £10k? 26 Apr 2019 (Ask HJ)
    What are the best estate cars for around £10k that you can get? We want something that is reliable, comfy and with a few toys. We have a 2014 Golf GT TDI...
  • Buying a used BMW - timing belt issues? 13 Dec 2015 (Ask HJ)
    I have seen a BMW 118d 2011, 61 reg, 3200 miles on the clock for £10990. Were these models affected by the timing belt issues on N47 engines. Should I...
  • How should I safely sell my car for cash? 5 May 2012 (Ask HJ)
    I had intended to sell my car using BCA Sure-sell but I may have a private buyer in a friend of a friend. How do I ensure he doesn't get the car before...
  • Can you give me some advice on maintenance? 25 Jan 2016 (Ask HJ)
    You recently provided some advice when asked if I should part-ex my 2 1/2 yr old Focus 1.6 tdci Zetec S for a new 1.0 Ecoboost on account of my car's advancing...
  • Engine problem with a used BMW 5 Jan 2012 (Ask HJ)
    I have purchased a 57 registered BMW E91 Touring from Car Giant with full service history and for a fair price. Within two days the car was misfiring...
  • Are dealers obliged to pay for repairs within the first three months of selling a car? 8 May 2017 (Ask HJ)
    I bought an Alpha Romeo from a dealer in March. The wheel bearing and rear boot went within two weeks and now the turbo is faulty. I have a two year warranty...
  • Volkswagen Golf V (2004 - 2008) - EPS warning light 23 Jan 2013 (Forum)
    Yet another member of the EPS Club ! Recently bought a 2nd hand FSI S 1.6 (Jun 06) with 9,000 on the clock (an ex-mobility car) from a local (reputable) dealer in East Sussex. One month into use and apparently not covered by the dealer's 6 month's warranty, the EPS light goes on. Local VW main dealer in Tunbridge Wells (Motorline) most helpful and sympathetic but advise that major costs would be involved to replace the offending unit.
  • Clonking CV joints - X Reg Mondeo 16 Feb 2005 (Forum)
    From a very early age, there has been a load 'clonking' when turning full lock. This was disgnosed as a faulty CV joint and replaced under warranty but the clonk returned within a few weeks (now just out of warranty!). I have learnt to live with this, as it only occurs on the relatively rare occasions when I have to use full lock, and doesn't appear to otherwise impact the car.
  • Skoda Disc Brakes 12 Feb 2002 (Forum)
    Yesterday I went to the main dealer as my disc calliper "slider" on the front offside has partially seized and therefore the pad had worn away prematurely. It would go on but not retract fully. This is the second time that it has happened. The car is 2.5 yrs old and has a three-year warranty. It also came with free servicing, but that has all been used up. To the point, Skoda have refused to pay for the replacement disc pads and fitting stating that pads are a consumable and therefore not covered by the warranty.
  • What hatchback do you suggest for mainly motorway driving ? 24 Jul 2024 (Ask HJ)
    I have around £15K for a used car - hatch, usually just driver, non plug in - mainly for motorway driving with 10-15K miles per year - what would you suggest?...
  • Buying a large 4x4 for £15,000 14 Jun 2015 (Ask HJ)
    We live in a rural area and we are looking to buy a large 4x4 for use as a family car. I need a good sized boot for prams and luggage on holidays. I also...
 

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