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Problematic Audi - where do I stand? 29 May 2013 (Ask HJ)
I bought an Audi A4 Avant S-line from the Audi Dealership in Worthing in October last year. It had 12 months approved waranty. From the day I picked the... -
Seat belt warning fault on Golf SV 21 Aug 2016 (Ask HJ)
I own a Volkswagen Golf SV, which suffers a fault with the seat belt warning system. The problems manifests with the warning sound pinging away intermittently.... -
Expensive repairs to a Fiat 500 18 Aug 2015 (Ask HJ)
I am being quoted over £2000 for repairs to my Fiat 500 which is less than 4 years old, has full service history and done only 35,000 miles. I believe... -
My car was repaired poorly after an accident - can I get it repaired elsewhere and claim the money from the insurer? 13 Feb 2018 (Ask HJ)
My Mercedes-Benz was damaged whilst parked recently. The other driver admitted liability, and a claim form was submitted to his insurer (AXA). I returned... -
Can I return my faulty Skoda Yeti because the dealer took almost a year to repair them? 31 Mar 2017 (Ask HJ)
On driving my Skoda Yeti home, after purchasing from an approved dealership in April 2016, I noticed an external squeaking noise emitting from the front... -
Should I reject a faulty car that has now been off the road for six weeks awaiting repair? 10 May 2023 (Ask HJ)
I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available... -
I recently purchased a Land Rover Discovery Sport, it has a rattling timing chain and the dealer says it should be replaced. Will this be covered under warranty? 22 Mar 2023 (Ask HJ)
I bought a 2016 Land Rover Discovery Sport with 72,000 miles, I've had it two weeks and Land Rover are recommending to have timing chain replaced. Will... -
Is it a dealer's duty to carry out a mileage check? 17 May 2017 (Ask HJ)
I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history... -
My car has been in for repairs for 16 weeks - should I keep it? 11 May 2017 (Ask HJ)
I bought a Volkswagen Passat Estate from a big car supermarket last year for £18,000. It was 10 months old, had done 5000 miles and was in immaculate condition.... -
Sale of Goods Act claim? 3 Jan 2016 (Ask HJ)
I wonder if you can help me even though the item in question is a scooter but not a car. Hopefully the law and your professional opinion applies in the... -
Used car is faulty after 4 days - can I reject it? 12 Jan 2014 (Ask HJ)
I bought a 2005 Ssangyong Rexton with 143,000 miles on the clock from a dealer two weeks ago. When I bought the car the seller told me that there was an... -
Dealer didn’t tell me car was involved in an accident – what can I do? 22 Aug 2013 (Ask HJ)
Some 14 months ago I bought an approved used Vauxhall Insignia from a dealer. The car had less than 5000 miles on the clock, with a clean HPI and no details... -
Rippled off 14 Aug 2010 (Ask HJ)
Yesterday I took delivery of a new BMW 320i convertible. However I am quite upset with the noticeable 'orange peel' (literally in this case, as the car... -
Why was the ESP module unplugged in my Volkswagen Touran? 9 Jun 2010 (Ask HJ)
I bought a '54 Volkswagen Touran 2.0TDi sport a month ago. I paid a high price because the car is as clean as a whistle inside and out and has done 100,000... -
Di-saab-ster zone 25 Jul 2009 (Ask HJ)
I am coming to you for some advice as an avid reader of your column. My sister purchased a Saab 9-3 TID Sport (150bhp) in January of this year. From the... -
My Ford Focus needs a new engine because of a coolant leak - any advice? 11 May 2017 (Ask HJ)
I've got a 2013 Ford Focus 1.0 EcoBoost - it went in for a service and MoT but came back with the engine vibrating when turned on. After several trips... -
I bought a used car that didn't come with the promised warranty - what can I do? 1 Jul 2018 (Ask HJ)
I bought a Nissan Pathfinder with a tow bar and 12 months warranty from a ltd company in Dec 2017. The guy handed me the documents and a leaflet about... -
Is my friend the victim of an insurance scam? 30 May 2017 (Ask HJ)
I have a friend whose car was allegedly involved in damaging another vehicle while parking in a legitimate bay adjacent to a town centre thoroughfare.... -
Mercs and Spender 28 Nov 2011 (Ask HJ)
I purchased a CL500 Mercedes ten days ago from ICS at Eccleston (near Preston). The car is an 05 plate with 55,000 miles recorded and I paid £16,000 for... -
I'm learning to drive - am I insured in my own car when out with an advanced driving instructor (ADI)? 16 Jul 2018 (Ask HJ)
I am currently learning to drive. I have my own car and hold an insurance policy in my name. This stipulates as a provisional licence holder I must be...
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