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• Decisions, decisions 16 Dec 2018 (Forum)
  Hi all I've got a bit of a car dilemma.  Need to get a replacement car, and have four very different choices. I'll use it for the commute to work and occasional long trip and airport runs (me flying). Would apprecaite any thoughts, i've managed to confuse myself!
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  My E-Class Estate wheels are corroding - should Mercedes-Benz honour my warranty to repair them? 31 Jul 2017 (Ask HJ)
  I have a Mercedes-Benz E-Class Estate, which I've had from new since December 2015. The front wheels are corroding from beneath the lacquer around the...
• Car Servicing in Calais 10 Aug 2005 (Forum)
  Hi Room Living near the port of Dover I have decided the time has come to take the Mercedes Benz 320CDI over to the MB dealer in France and save myself...
• Clutch pedal squeak 20 Feb 2003 (Forum)
  My Yaris sometimes exhibits this, and I spotted somewhere that it may be related to a clutch slave cylinder. The squeak isn't very loud and doesn't happen all the time - usually just when the car is cold, and the clutch seems fine otherwise. Do I have anything to worry about? The car is under warranty for another 8 months, but I'm not sure if this would count as a warranty claim or not. I do recall my mother's Saab used to make a similar noise and did so for ages with no obvious trouble, but I do tend to worry about unidentified noises!
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  Why won't the RAC warranty cover a timing chain failure on my BMW 318d? 21 Sep 2013 (Ask HJ)
  Our BMW 318d ES N47 has suffered a broken timing chain. We bought it at 75,000 miles. The chain failed at 103,000 miles. The RAC warranty won’t pay up....
• Ford Fiesta - Warranty Issue 21 Jan 2014 (Forum)
    My son bought a 2 1/2 year old Ford Fiesta 1.25 petrol with 25000 miles from a local dealer around July 2013, it came with Fords Direct approved used car warranty - "two-year comprehensive unlimited mileage warranty included in the price".   In Oct 2013 he broke down due to having no drive (clutch wouldn't engage gears), he had the AA tow him to a Ford dealer who after 2 days told him there is nothing wrong and handed him back the car.
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  What's the difference between a pre-registered car and a new car? 28 May 2011 (Ask HJ)
  What, if anything, is the difference between a "pre-registered" car and a "nearly new" one?
• Toyota Avensis Steering Clunk 14 Mar 2002 (Forum)
  I drive reasonably high mileage and my warranty at 60000 miles would expire this week. As my next service is not due until 63000 miles I thought that I would report the noise to my Toyota dealer at 59850 miles and hence claim warranty. The car has always been serviced correctly and the cam belt is being changed today.
• Skoda Fabia vRS - Buying used car with prev engine change 14 Oct 2016 (Forum)
  Just wanted some advice around buying a second hand car. I’ve been looking for a fabia vrs and found one offered by an official skoda dealership....
• Toyota - Toyota extended warranty experience 26 Oct 2024 (Forum)
   Roll on a few months and a few thousand miles and we did go on the motorway last weekend and the in car rumble was very noticeable. Before taking to my local mechanic I remembered the warranty so checked the Ts and Cs online and it stated bearings are covered up to 100,000 miles, but there is the usual 'wear and tear' get out clause.
• Rusty Cordoba 13 Sep 2002 (Forum)
  I recently purchased a used 1999 Cordoba Estate from my local main Seat dealer. The car is an official Seat used car and comes with their warranty. It's been very good other than I have noticed a few rust patches underneath the car.
• Used car purchase - died after 2 days. 31 Jan 2007 (Forum)
  It's been to the local ford dealer who've diagnosed a broken coil pack and ECU and tell me it's a fiver off a grand to fix it. I didn't have any warranty from the used independent dealer I bought it from. But my question is, does anyone know if I have a case for the car being 'unfit for purpose' after 2 days and then needing £1000 worth of work? Thanks for listening TP
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  Am I safe to consider any of the VAG diesels on the used market? 29 Apr 2017 (Ask HJ)
  I'm looking to replace my car with a used Estate/SUV and at the moment am discounting all VAG diesels because of the doubtful emissions fixes. Am I safe...
• Renault Koleos - Renault Warranty Claims 13 May 2012 (Forum)
  We provided proof that the car was serviced. Renault then requested proof that genuine parts where used. We had the 3rd party garage provide copy of all invoices for parts used, this they did and all parts where supplied from Renault.
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  Refused bodywork warranty claim on Range Rover Evoque - what should I do? 27 Aug 2020 (Ask HJ)
  I have Range Rover Evoque which is 18 months old. A few months ago I noticed the front lower panel was peeling badly. I took it to my local dealer, where...
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  Which used Kia Rio should I buy? 6 Jan 2017 (Ask HJ)
  I'm trying to help my brother-in-law buy his first car. He's in his early thirties, has little interest in cars and just wants reliable transport with...
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  Can you recommend a used, seven-seater that's ULEZ compliant? 5 Nov 2020 (Ask HJ)
  I have a 2015 Land Rover Discovery 4. I live in London and it does not comply with the ULEZ regulations coming into force in October 2021. I need a second-hand...
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  Should I sell my EU6 diesel Hyundai i30 or my Toyota Auris hybrid? 26 May 2017 (Ask HJ)
  I have a quandary as to which car to sell. My wife is getting a company car and we need to sell one of our current vehicles, comprising a 2015 Hyundai...
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  I need a £6000-£7000 reliable estate car 8 Dec 2011 (Ask HJ)
  I'm looking for an economical and inexpensive to run estate car for the family. Maximum budget is £7500. Preferably diesel but not a deal-breaker. Priorities...
• KIA Venga - Dealer salesman ignoring what we want! 29 Jan 2016 (Forum)
  He kept insisting that a diesel would be perfect. I then said ok put in writing that the dealer and Kia would accept under warranty any problems arising from the normal low mileage use of the car during the warranty period provide it was fully serviced with them. Nobody will warrant that sir.. OK so stop trying to sell us something we don't want!