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The air con doesn't work on my newly-bought, approved used car. Is the dealer liable to repair it? 10 Jun 2021 (Ask HJ)
I recently bought an Audi Q7 approved used from an Audi dealer. It was delivered to me in Kent at the end of March. I had no need to really use the air... -
Our catalytic converter was stolen, ruining the car. Can you recommend a replacement? 26 Apr 2021 (Ask HJ)
Earlier this week, my husband parked his 2008 Honda Jazz in a small car park and went birdwatching about an hour's drive away. When he returned, to cut... -
Is there still a Government grant if you're buying an electric car? 24 Jan 2020 (Ask HJ)
The Government will apparently pay up to 35% of the total cost of EVs and PHEVs but reading up and trying to do my homework on government grants etc they... -
What's the best used MPV to buy for less than £7k? 13 Aug 2019 (Ask HJ)
I'm looking to purchase an MPV for up to £7000. I currently own Citroen Xsara Picasso on a 54-plate, but the air conditioning no longer works and the heater... -
What can I use to restore and protect the hood on my convertible? 18 Apr 2019 (Ask HJ)
My 2007 Jaguar XKR soft-top is in need of some TLC. The car is kept outside on my drive and the fabric is beginning to look a bit tired with some discolouration... -
Are there any good rearview mirror reversing cameras? 19 Feb 2019 (Ask HJ)
I own a Toyota RAV4 which has a factory sat nav and an automatic dimming driving mirror. I would like a reversing camera but have been told there is no... -
What dashcam should I buy? 14 Jan 2019 (Ask HJ)
Following a minor collision in which the other driver accepted full liability has made me realise that I was lucky, especially when there were no witnesses.... -
Problems with faulty Renault Zoe - what should I do? 20 Nov 2018 (Ask HJ)
I bought a new Renault Zoe 13 months ago. It broke down with charging problems (recovered to the dealer) six months ago and has failed three more times... -
Do I have to allow a garage three attempts to resolve a fault with my new car before instituting a rejection process? 8 Jan 2018 (Ask HJ)
I purchased a pre-reg Mazda MX-5 2.0-litre from a dealership with 170 miles on it in the summer of 2017. The handling got progressively worse and I took... -
A cyclist is fraudulently claiming my son, a learner driver, knocked him off his bike - what to do? 29 Sep 2017 (Ask HJ)
My son, a learner driver who's driving as a named driver on my daughter's policy, recently received a letter from solicitors claiming that he'd reversed... -
Our fusebox caught on fire - do we have any recourse as we've only owned it five months? 21 Sep 2017 (Ask HJ)
We've owned a 2013 Volkswagen Passat for the past five months. This morning, while my wife was driving to work, she heard a crackle and thought it was... -
The injector in my Mazda 3 has failed - is this due to using supermarket fuel? 21 Aug 2017 (Ask HJ)
Whilst driving along, my 2012 Mazda 3 1.6d (39,000 miles) suddenly juddered and went into limp mode. I cautiously negotiated to the hard shoulder with... -
What mid-size vehicle will fit a mobility scooter in the boot? 19 Aug 2017 (Ask HJ)
We need an automatic car as my wife is disabled and can only drive automatic. We also need a big enough boot to fit a mobility scooter, although we slide... -
Who is liable for undisclosed damage to our secondhand car? 13 Jun 2017 (Ask HJ)
My husband brought a 2014 Skoda Yeti in November 2016. Recently, a warning light came on while he was driving and a hissing noise was audible. The car... -
What is the best economical SUV for £12,000? 16 Feb 2017 (Ask HJ)
We will be looking for a family SUV around April/May and can spend up to £12,000. Will prices come down after the new reg in March? Also, with the crackdown... -
Reliability issues after LPG installation 15 Nov 2016 (Ask HJ)
I own a Ford Focus Mk2 (2007 model) 1.6 ti-vct that was converted three years ago to a Plug-N-Drive LPG system. About a month ago I noticed a whining noise.... -
Should I swap my 2013 CR-V for an older model? 30 Oct 2016 (Ask HJ)
I currently drive a 2013 Honda CR-V petrol, which is now out of it's warranty period. In the two years I've owned it, it has lost £6000 in value through... -
Can I reject my car over its leaky sun roof? 8 Oct 2016 (Ask HJ)
I bought a SEAT Alhambra new two years ago. The car is still within its manufacturer's warranty. Five months ago I noticed water dripping from the passenger... -
Which petrol SUVs are best for towing? 4 Sep 2016 (Ask HJ)
I currently drive a 2013 2.0 petrol manual AWD Honda CR-V. My short commute dictates a petrol engine. It's both thirsty (35mpg) and underpowered when towing... -
Need a used exec car with low running costs 27 Jun 2016 (Ask HJ)
I bought my Lexus IS220d (08 plate) four years ago with 40k miles on it and have now added 100k miles without much going wrong, Lexus customer services...
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