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Two DPF failures in 12 months - can I take legal action? 10 Nov 2014 (Ask HJ)
I own a Vauxhall Corsavan 1.3 CDTI, which has suffered its second DPF failure in 12 months. Vauxhall informed me that the first failure was down to me... -
Broken gearbox - should the seller pay for repairs? 12 Aug 2014 (Ask HJ)
My daughter purchased a used Peugeot 3008 (2010) with 60,000 miles on the clock and full service history from a car supermarket. Yesterday it broken down... -
Blistering on Skoda alloy wheels – what should I do? 15 Apr 2014 (Ask HJ)
I own a 2013 Skoda Octavia Scout and a few weeks ago I noticed blisters on two of the alloy wheels. I returned the car to the dealer, but they said the... -
Car failed after just one month and dealer won't repair - what are my options? 13 Feb 2014 (Ask HJ)
I recently bought a used Fiat Stilo (2002) with a guaranteed mileage of 70,000. The car was sold with a three month warranty, but the dealer never gave... -
Buying a used car - how can I check for accident history? 15 Dec 2013 (Ask HJ)
I am looking at buying a used SEAT from a main dealer. I have negotiated a good deal, but the seller is some distance from where I live. The car comes... -
Bought a clocked car - can I reject it? 19 Nov 2013 (Ask HJ)
I recently bought a used Mercedes-Benz C-Class from a garage. The car was advertised with 28,000 miles on the clock, but when I checked the paperwork I... -
Bought a dud Mazda 6 - what are my options? 12 Nov 2013 (Ask HJ)
I have recently bought a used Mazda 6 from a dealer with three months warranty, but after taking it for a service with a local dealer they advised car... -
Gearbox failure on Volvo XC90 12 Nov 2013 (Ask HJ)
The transfer box on my Volvo XC90 has failed after four years and 46,000 miles. The Volvo dealer has quoted £4000 to fix the car and deny any responsibility... -
Missing service history - what can I do? 1 Nov 2013 (Ask HJ)
I bought a Vauxhall Vectra 15 months ago, which was advertised with a full service history. However, I’ve never received the history from the dealer. I’ve... -
Dealer is refusing to honour car's warranty - what can I do? 12 Sep 2013 (Ask HJ)
I bought a used Land Rover Discovery 3 for £9000 recently. The advert stated that warranty covered the clutch and other components of the car, which was... -
Extended warranty won't pay for fuel pump failure - what can I do? 14 Aug 2013 (Ask HJ)
My second hand Ford Mondeo has suffered a digital fuel pump failure, which has ruined the injectors. I bought the car from a dealer in September and paid... -
Used car failed within five months of purchase - who's liable for the costs? 31 Jul 2013 (Ask HJ)
We purchased a used Citroen C4 five months ago and the car has now suffered a breakdown. The garage have told us the bearings have mechanically failed... -
Should a dealer warranty cover a faulty DPF? 24 Jul 2013 (Ask HJ)
We recently purchased a 2009 Honda Accord Tourer, with 62,500 miles and dealer warranty. After three weeks, the DPF light came on and the dealership sent... -
Smart Fortwo needs new engine 24 Jun 2013 (Ask HJ)
I have a 2010 Smart Fortwo. The car has covered 30,000 miles and has a full Smart history. In March the auxiliary belt went, which in turn damaged the... -
Dealer sold a faulty car - does "sold as seen" apply? 8 Apr 2012 (Ask HJ)
A colleague purchased a 2007 car three months ago from an independent motor trader. Last weekend the engine fell out, causing extensive damage and leaving... -
BMW engine failure three months after purchase 19 Sep 2011 (Ask HJ)
I'm feeling very sick. I've had the car just over 3 months. A few days ago the car suffered dramatic power loss and was running like a tractor. Towed... -
Za fearer 17 Jul 2010 (Ask HJ)
I purchased a 2006 Vauxhall Zafira from a dealer, in March 2010. Mileage 59,000, current mileage 61,000. 1600cc. A flashing engine management light was... -
It’s a stealo 5 Jun 2010 (Ask HJ)
I swapped my 2004 MG Rover for a 2002 FIAT Stilo 1.8 16v Dynamic. The thing is I’ve been completely ripped off. I was told by the seller that there was... -
The in-be-teener 24 Oct 2009 (Ask HJ)
I am 17 years old and I am looking to buy a car. I have found a 1997R Honda Civic that has had 3 previous owners and looks in very good nick. It has done... -
Volvo XC40 burnt out clutch and damaged flywheel - can the dealer make me pay? 28 Jan 2022 (Ask HJ)
I have a Volvo XC40 manual which is eight months old and has done 5,600 miles. I had a problem changing gear and a slight burning smell which went away...
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