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Buying a reliable used family saloon 16 Oct 2011 (Ask HJ)
I'm helping a friend replace her car, she's a mum with two primary-school-aged children, doing average mileage, but mainly short local distances (1 to... -
Buying a family car - need advice 13 Oct 2011 (Ask HJ)
I am planning to buy a used car and I would like to ask for some advice. Here are the main constraints: - has to accommodate 2 adults (I am 6'3'') and... -
Stop whining and start complaining 9 Oct 2011 (Ask HJ)
My treasured 105,000 miles 2004 Mercedes CL600 had a major service recently at a Mercedes authorised garage, including the replacement of all 24 spark... -
Recurring limp-mode problem on Zafira 5 Oct 2011 (Ask HJ)
I've reported a recurring problem with my Vauxhall Zafira to the dealership I bought it from over a period of 18 months. The problem is that the car... -
Way to go 5 Oct 2011 (Ask HJ)
My car was written off in no fault claim and I was given £2,000 by my insurance company (LV) to which I can add £3,000 - £4,000. That won’t buy a new car... -
Filter tips 26 Sep 2011 (Ask HJ)
I'd never owned a diesel-engined car before I bought my pre-registered 2005/55 Volvo V70 in March 2006. It's a delight to drive: a real mile-eater, and... -
Does the mk1 Skoda Superb 2.0TDI potentially suffer from a known oil pump problem? 19 Sep 2011 (Ask HJ)
I have been looking through your excellent website car reviews to guide me and came across the one for the Mk1 Skoda Superb, a car I quite like. You mention... -
Wheel deal 10 Sep 2011 (Ask HJ)
I recently purchased a BMW 118d SE through the BMW Approved Used scheme and am very happy with it. I received an email from the dealer regarding an offer... -
Ageing and abetting 10 Sep 2011 (Ask HJ)
Your correspondent HK of Poynton reported the practice of a hire car company at Murcia airport charging for a full tank of fuel. I frequently use this... -
Three-point U-turn? 10 Sep 2011 (Ask HJ)
In the Daily Telegraph recently the Transport Editor David Millward wrote about the exploitation of motorists by Local Authorities and he cited in particular... -
What could be causing a strange 'drain-like' odour in our friend's Ford Focus? 29 Aug 2011 (Ask HJ)
In early July a friend who has a five year old Ford Focus noticed a "dank drain-like" smell in the car. The intervening eight weeks has not seen it diminish.... -
Sergeant Pepper 15 Aug 2011 (Ask HJ)
I have recently acquired a new KIA Picanto 1 and a very accomplished little car it is too. Naturally, the engine will need to go through it's ‘break in’... -
These fuelish things remind me of you 9 Aug 2011 (Ask HJ)
I went to your website on real fuel figures and found that it is based on a month's consumption. My figures are based on 20,100 miles since new in a VW... -
Is this company attempting insurance fraud? 30 Jul 2011 (Ask HJ)
I had an accident in April for which I was to blame. In spite of advising the third party that I had informed my insurers and himself of the occurrence... -
Is my Hyundai dealer clearing old stock by insisting I take a new i10 in July rather than waiting? 11 Jul 2011 (Ask HJ)
The fact that over the last nine years I’ve bought a total of seven Hyundais from the local main dealer (TWG, Northwich) is probably indication enough... -
Insurance - old named driver accident penalising me 8 Jul 2011 (Ask HJ)
A few months ago, my sister-in-law hit a cylist on a zebra crossing. It was night, dark and he did not dismount or have any lights so she did not see him. She... -
Alternative first car! 24 Jun 2011 (Ask HJ)
Am I mad? I am considering buying a BMW Compact for my son as a first car. We have explored all the normal ones, Fiesta, Ka, etc. and the insurance... -
DPF damaged by bodyshop 22 Jun 2011 (Ask HJ)
I have a car on lease from Masterlease. Someone drove into it and hence it had to be picked up from my house by the bodyshop. When it was returned to me... -
A new family car 20 Jun 2011 (Ask HJ)
I am hunting for the used car for my family, I have three young children so need a car that fits three comfortably across the back. I currently own... -
Why am I getting unsolicited text messages regarding a claim for an accident I haven't had? 12 Jun 2011 (Ask HJ)
I keep receiving unsolicited text messages from an identified number to my mobile phone, with the following wording: "Free message. Our records indicate...
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