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BMW won't pay for a repair under warranty 27 Mar 2012 (Ask HJ)
In late January I purchased an 04 plate 645ci from a BMW main dealer. It came with a full year's BMW used car warranty. Since then, the car has been... -
Volkswagen Golf ESP warning light 23 Jun 2016 (Ask HJ)
I purchased, privately, a Mk5 VW Golf 1.9 TDI on an 07 plate with a full service history just over one year ago. Approximately two weeks ago the ESP warning... -
Why do I still have to pay the same premium if I'm barely using my car in lockdown? 17 Apr 2020 (Ask HJ)
Are you aware insurers doing anything to address the fact that a high percentage of the cars they have on cover are now out of use for a considerable period... -
Is my Jaguar X-Type's pre-existing fault covered by my warranty? 4 Jul 2012 (Ask HJ)
I would like advice on the following. I purchased a 2005 jaguar X-Type 2.0 diesel in April 2011 with a standard three month warranty. Almost immediately... -
Can you recommend a small car with easy passenger access and a low roof for my sister? 21 May 2011 (Ask HJ)
My sister is considering replacing her 7-year-old Toyota Yaris T Spirit 1.3 automatic with which she has been very pleased but she thinks it might now... -
Car supermarket sold me a S-Max with hidden accident history - what can I do? 17 Sep 2013 (Ask HJ)
A few months ago I bought a 2011 Ford S-Max from a well-known car supermarket. After less than a month of ownership the car started rusting. I took it... -
How long is it before diesel cars are banned from towns and cities? 11 Nov 2019 (Ask HJ)
How long is it before diesel cars are banned from towns and cities? I am 75 and need an automatic estate for my next car. -
Can you recommend a petrol car to tow a heavy caravan? 16 Sep 2020 (Ask HJ)
Can you suggest a car that can tow a 2000kg caravan? I only commute 10 miles a day so diesel is not an option. Thanks. -
Too much choice! 8 Nov 2011 (Ask HJ)
Have up to £16K for next car, looking at Saab 93, Mazda 6 (185bhp), Honda Accord & C class saloon. Cover about 20,000 miles PA, like a good "cockpit",... -
Why did Apcoa Parking reject my claim for damage after my car was dented in their car park? 23 Feb 2011 (Ask HJ)
On 5 February, I left my car for one week at Apcoa Parking, Gatwick Airport. On return, I found that the offside indicator light and wing had been knocked,... -
Repairs to black plastic bumper 8 Jul 2014 (Ask HJ)
There is minor damage including one very small hole to the unpainted thick black plastic rear bumper cover on our Toyota RAV4. Please can you recommend... -
Is it worth using Lanoguard on my 2018 Jaguar? 27 Feb 2024 (Ask HJ)
Is it worth using Lanoguard on my 2018 Jaguar XF? It has covered only 21000 miles and lives on the drive. -
Can you recommend a cheap diesel for under £5,000? 16 Jan 2023 (Ask HJ)
I am on a tight budget and am looking for a diesel car which is reliable and economical for under £5,000. My yearly average mileage is around 28,000. What... -
How long will the battery last in a Honda Jazz Hybrid? 27 Apr 2022 (Ask HJ)
I'm thinking of buying a new Honda Jazz Hybrid. My only concern is the lifespan of the batteries powering the motors. I intend to keep the car for 10 or... -
Should I sell my diesel car? 3 Mar 2022 (Ask HJ)
Should I consider selling my diesel Volvo XC60 soon as diesel is getting to be a dirty word? -
Should I buy a petrol or diesel car? 12 Jun 2020 (Ask HJ)
I will be looking and buying a used car soon. With all the emissions laws around, what will be best to go for, a petrol or diesel? -
Am I likely to have battery problems with a self-charging hybrid if I only do short journeys? 1 Aug 2019 (Ask HJ)
Am I likely to have battery problems with a self-charging hybrid if I only do short journeys? Are hybrids the way to go in replacing a car that you intend... -
Dealer won't fix my broken Range Rover - what are my rights? 3 Dec 2016 (Ask HJ)
I've just spent £15,400 on a 2009 Range Rover from a trader. Within hours the car developed faults that I assumed would be covered in the change to the... -
Buying a new car - how much should I pay for paintwork protection? 22 Nov 2016 (Ask HJ)
I am about to purchase a new Toyota Prius and the dealer is offering a treatment of Gen 3 glasscoat protection at an additional cost. Is there an advantage... -
Replacing Honda Civic VTI 13 Jun 2016 (Ask HJ)
I want to replace my Honda Civic with a newer car offering similar performance and reliability. I've owned my current car for 16 years with no problems...
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