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Warranty Direct - can this be right? 4 Jan 2016 (Ask HJ)
I took out a Warranty Direct policy on my Jaguar FX mainly due to your statement that you receive fewest complaints about them. I spoke to the salesman... -
Warranty claim help? 21 Aug 2015 (Ask HJ)
My 2010 BMW 520d broke down on the motorway with a snapped timing chain and BMW asked for around £6000 to repair it. Since then the BMW agents have found... -
My car has developed a suspension issue less than a month after purchase. What are my rights? 14 Jun 2020 (Ask HJ)
My car has developed serious suspension and air con issues 28 days after purchasing from a dealer. If not covered by warranty, what are my rights? The... -
How long can you drive a foreign car be driven in the UK for? 5 Oct 2013 (Ask HJ)
What are the rules for using foreign cars in the UK? A car owned by a European family now living near me shows a foreign number plate and has done so for... -
Grate expectations 25 Jan 2010 (Ask HJ)
I was driving along a fairly new all-purpose road that runs parallel to the motorway, in the dark, no streetlights and some way from habitation. It was... -
Our Ford Focus was diagnosed with a slipping clutch, so why won't the Ford warranty cover it? 9 Sep 2010 (Ask HJ)
Whilst climbing a moderate gradient in a queue with a driver and four passengers in our Ford Focus, suddenly a horrible gassy smell filled the car. The... -
Should I buy an electric, diesel or petrol vehicle or keep my current car? 21 Apr 2022 (Ask HJ)
I don't know what to do about purchasing a new car. Should I buy an electric, diesel or petrol vehicle? I have heard from various friends who have purchased... -
Clutch issue on used car - should the warranty cover it? 9 Aug 2016 (Ask HJ)
We have a two year old Fiesta 1.0 EcoBoost purchased 6 months ago from a Ford dealer which has a heavy clutch at 36,000 miles. Our local dealer accepts... -
Buying a used Civic - what should I look out for? 28 Aug 2014 (Ask HJ)
Having read a number of reviews on your site, I think a Honda Civic 1.8 i-VTEC (8th gen) is probably the best car for my needs. Ideally I’d like to spend... -
Do I need an extended warranty for my Lexus 300h GS? 23 Nov 2016 (Ask HJ)
I have a Lexus 300h GS which runs out of warranty in June 2017. My local dealer is offering an extended warranty for £1095 for two years, including AA... -
Transmission failure in Volkswagen Up 3 Jun 2015 (Ask HJ)
We own a Volkswagen Up manual which is 38 months old (just out of warranty) and has developed a clutch/gearbox problem. Does this seem premature? The car... -
Sticky back brakes on a Polo? 19 Apr 2013 (Ask HJ)
My 57 reg. Volkswagen Polo has sticky back breaks. When I wash the car I cover the back wheels with bin bags to keep them dry as I think it maybe dampness... -
Changing a cam belt - can you give me some advice? 29 Oct 2012 (Ask HJ)
When do I need to change the cam belt, and which is the best place to get it done in the Canterbury / Sittingbourne area please? The car is 8 years old... -
Fuel contamination on belts 18 Aug 2012 (Ask HJ)
A faulty O ring seal caused diesel to leak from the fuel filter of my Octavia TDI estate for a couple of days. This in turn caused the auxiliary belt to... -
Where can we hire a Volkswagen camper van? 31 Mar 2012 (Ask HJ)
We are going to a festival and are thinking of hiring a Volkswagen camper van or similar for the weekend. Please would you recommend a suitable hire company... -
Which fuel should I buy? 11 Aug 2011 (Ask HJ)
I am taking delivery of a new Qashqai 2.0 diesel auto. I always use Shell fuel. Do you think the extra cost of Shell V Power is worth it for my new car?... -
3-Series run flat life 14 Dec 2010 (Ask HJ)
I have a BMW 320d SE Touring which is two years old and has covered 13,500 miles on largely A & B roads. As it is driven quite sedately I was horrified... -
Is 100,000 miles high for a Range Rover 3.0-litre diesel? 10 Jun 2010 (Ask HJ)
What is the average lifetime of a Range Rover 3.0 diesel in mileage? Would it be worth buying 1 with 100,000miles on the clock or would a 4.0 petrol be... -
Is it safe to 'chip' my Volkswagen Bora to increase the power output? 20 May 2010 (Ask HJ)
My 120,000-mile Volkswagen Bora runs perfectly with 90bhp, but I would like more power. A professional auto-tuner has quoted £200 to chip the car to 120bhp... -
Is diesel or petrol better for a used car? 11 Apr 2024 (Ask HJ)
What are the advantages/disadvantages of diesel over petrol for a ten year old car?
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