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• help! big problems with 306 HDI engine 3 Jun 2005 (Forum)
  Was soo worried about this, I got the car towed home by greenflag. We have re-checked everything was aligned as we took the parts off again, we just can't work out why its doing this?! I've got some questions about this: What is the significance of the little embossed markings on the camshaft pulley, which looks like this: \ . / Does the fuel pump, which is has a sproket, require timing?
• Peugeot Woes 23 Nov 2005 (Forum)
  (From both clips and the rear driver window). - Doors not closing properly ? having to slam them to get them to shut. - Headlights were mis-aligned which made driving at night difficult. - Brakes squeaking - Wind noise from the drivers window - Unexplainable noise from the rear when driving. - Passenger seat loss of memory - Problem with radio memory seems to always divert to radio 1.
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  How can I ensure my 3-week-old Ford Ka's accident damage is repaired correctly? 12 Jul 2010 (Ask HJ)
  My 3-week-old Ford Ka was hit from the rear at around 30mph whilst we were waiting to turn right. The car has gone to my insurer's 'approved' repairer...
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  I have various unresolved issues with my Honda Civic Type-R. What should I do to have them fixed? 24 Jun 2010 (Ask HJ)
  I purchased a new Honda Civic Type-R in July 2009 with 19 miles on the clock and a few cosmetic issues. It came minus rear parking sensors and mats as...
• BMW 5-Series E60 (2003 - 2009) - Problems after car "repaired". What can I do next? 31 Jul 2008 (Forum)
  I discussed the charges you incurred with Mr ****** and he confirmed that you were only charged for 50% labour and for the cost of the wheel alignment. Therefore, there is no refund due as suggested in your email." and "I understand that there is damage to your vehicle's wheel and tyre and I appreciate that this must be very frustrating for you.
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  A car supermarket sold me a car with defective tyres - and won't pay for replacements? 10 Aug 2018 (Ask HJ)
  I purchased a car from a car supermarket and over the first week of driving observed that there was an excessive vibration present a motorway speeds. I...
• ABI category C and D writeoffs explained 20 Oct 2016 (Forum)
  The independent inspection normally takes place at the vendors home or premises and  the all important chassis inspection is done on a pair of drive on ramps circa 1930s design.  Another cheap option is a four wheel alignment check, carried out at any good tyre centre.  If possible, ask to see photos of the vehicle pre repair, most salvage now comes direct from insurance websites so photos should be easily available.
• Hyundai Santa Fe long term test 15 Apr 2015 (Forum)
  important; padding-right: 0px!important; padding-bottom: 0px!important; padding-left: 4px!important; vertical-align: baseline!important; margin: 0px!important;" src="http://images.intellitxt.com/ast/adTypes/icon1.png" alt="" /> , and it sorted everything out with less fuss than an experienced midwife.
• Bentley Azure - Bentley dealer can't get it right 30 Aug 2016 (Forum)
  Twp weeks ago the original dealership sent someone to inspect the car and the comments that he made to me when seeing the car are not directly aligned to his written statement. Nevertheless his statement which was sent "without prejudice" highlighted issues to the paintwork and he also noted the radiator dent. In truth the report was scant with relevant information.
• VW Polo (2002) - VW Polo poor idling 9 Apr 2014 (Forum)
  From what I've seen though, this isn't the typical "jumped timing chain" symptom, as the performance gets poor at high rpm. This may tally with the metallic clack noise. (Test: check timing alignment marks) 6) My real fear 2: Burned out valve. (Test: Compression test)   What do you think my next steps should be? The car's 12 years old, and I don't want to spend dead money on it.
• VW - Can you trust Volkswagen dealers - a warning 30 Nov 2012 (Forum)
    Upon delivery of the vehicle I noticed the vehicle's passenger off-side door was showing very bad paint fade and scratches in the sunlight, which only seemed more obvious in brighter light.  In addition to this on closer inspection the bumper appeared to be badly aligned with an uneven gap, which seemed likely to be a sign of previous frontal damage.  I returned the following day to have these issues looked at.  Obviously this was of great inconvenience, having to return a long distance to sort out issues that should have sorted before collection.
• BMW 5 Series F11 - BMW second hand issues 23 Feb 2015 (Forum)
    1) Wheels – had not been prepared correctly, there were some scrapes and chips, particularly on the rear nearside wheel, 2) Rear Bumper – there were fish eye defects in numerous places on the rear bumper, 3) Front Bumper – there were 2 grazes on both the front corner and nearside lower, both around 3-4” long, 4) Mirror surround – there were deep scratches in the paint finish as if a person had scrapped it with a screwdriver, 5) Stone chips – there were numerous stone chips (12-15) on the vehicle which had not been touched up, some of which were completely through the paintwork, 6) Dent – there was a small 10p size dent on the offside rear quarter, 7) Bird dropping stains – there were numerous bird dropping stains both on the roof, rear nearside quarter and front offside door, 8) Boot lid – the boot lid spoiler was raised 15 -20mm above the roof line. I initially thought the spoiler was loose, but it transpired the boot lid was out of alignment on the offside causing the glass and spoiler to sit proud.   I immediately called Matthew as it was now around 1 pm as I was extremely disappointed with the state of the vehicle.
• Car breakdown woes 19 Oct 2006 (Forum)
  My car taken in by you ASAP, with a replacement [Estate car] supplied at no cost, for the following: a. the engine bay to be steam cleaned, and you to provide a written warranty that all future paint or component damage caused by the acid steam will be upheld and remedied by [Manufacturer] at no cost b. the work done by the [Manufacturer] technicians in France to be checked; in particular, I am not convinced that the alternator is aligned correctly with the drive pulley c. the bonnet soundproofing that has been partially melted by the vapour to be replaced d. all electrical systems to be checked for any damage for the over-volting 2.
• [C]5 go on a trip........ 21 Mar 2002 (Forum)
  Perhaps he would like to comment on the fairness of my comments ??? (by the way, I dropped into a friends garage ? alignment, tyre pressures, tyre wear all seemed normal and correct so far as he could tell quickly.)