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Total engine failure on Vectra VXR 11 Sep 2012 (Ask HJ)
My much-loved 2007 Vauxhall Vectra VXR estate has just suffered (according to Vauxhall franchise) 'total engine failure' at 55,000 miles. Timing chain... -
My friend bought a car and within a week the clutch needs replacing. Is the dealer liable? 17 Mar 2021 (Ask HJ)
My friend bought a car from a dealer and within a week it needs a new clutch. He's reported this to the dealer and they have basically said the car was... -
Air con failure on 2011 Honda - should the dealer pay for repair? 1 Aug 2013 (Ask HJ)
I bought my 2008 CRV 2.0 Automatic as an approved used car from a Honda dealership in 2011. Recently my air con stopped working. Upon taking it to get... -
Down-underhand tactic 20 Feb 2010 (Ask HJ)
My wife and I are Australian travelling to UK and Europe arriving in April. We are going to be touring for 2-years and after an initial 4-week spell in... -
Hire purchased 21 Nov 2009 (Ask HJ)
Last month I purchased an 18-month-old Avensis Tourer TR 2.2 D-4D from a Toyota Dealership after reading your car-by-car details about them and also your... -
I bought a used car that wasn't fit for purpose - can I reject it for a refund? 11 Aug 2017 (Ask HJ)
I bought a used approved R-Class from a big Mercedes-Benz dealer around 16 months ago. The car has had a history of problems from the time I purchased... -
My Yaris is consuming oil 13 Jun 2013 (Ask HJ)
Wonder if you can give me some advice on my Yaris 1.4 D4D oil consumption. It has just had its second consumption test and has used 1.4L of oil in just... -
How do we arrange transfer of ownership of a car which my nephew will learn to drive in? 15 Jun 2013 (Ask HJ)
My mother-in-law is gifting her 12-year-old Yaris 1.0 to my 23-year-old nephew with no driving experience. She has also recently moved house so need to... -
Air con damaged by stone entering engine bay - is this a warranty issue? 30 May 2014 (Ask HJ)
I own a new Volkswagen Golf 2.0 GT Bluemotion diesel. A few weeks ago the air conditioning stopped working. The local Volkswagen dealer diagnosed a damaged... -
Our car has hidden accident history - what are our rights? 25 Mar 2015 (Ask HJ)
We recently bought a 2013 Volvo XC70 D4 for £24,580 from a main dealer. After collecting the car we found a faulty fuel gauge and the car went to our local... -
There's a fault with a car we bought from a secondhand dealer. Do we have to pay for diagnostics? 5 Jul 2021 (Ask HJ)
A car we bought from a secondhand dealer clearly had a fault on purchase but we only detected it when driving home on the motorway. Do we still have to... -
company car schemes 9 Nov 2010 (Ask HJ)
I have just been offered a job with a company that has a company car scheme and provides an allowance of £550.00 per month for me buy and maintain a car.... -
My car keeps going back to the dealer under warranty for a water leak. What rights do I have? 3 Feb 2021 (Ask HJ)
I purchased a 2018 BMW convertible from a BMW dealership with 4000 miles on the clock. The car has been back to the dealership on five occasions for a... -
Do I have grounds for rejecting a car? 20 Jun 2014 (Ask HJ)
I saw a 15 month old Citroen C3 Picasso advertised by a main dealer. I asked all the right questions as I wanted to avoid buying a car which had been used... -
Buying a second hand small car – what would you recommend? 2 Apr 2011 (Ask HJ)
Our old car, sadly, needs replacing, as its bodywork is showing its age. It is a 15-year-old Rover Kensington SE, 4 doors (or 5 if you count the boot),... -
Flaky paint on a Toyota Auris - what are my rights? 1 May 2014 (Ask HJ)
Thirteen months ago I bought a Toyota Auris. I paid extra to have body moulding protective door strips added to the car and for them to be colour matched... -
Warranty work refusal after insurance claim 11 Aug 2012 (Ask HJ)
In August 2007 the bonnet of my Volvo XC70 was written off by a large tree branch brought down by a high lorry travelling in the other direction. My insurer,... -
Which family SUV for commuting and long holiday trips? 6 Apr 2013 (Ask HJ)
In looking to change our car (a 2003 old shape Volvo V40 2.0i turbo Sport Lux). We have been considering the KIA Sportage 1.7 CRDI 2 or Hyundai ix35 due... -
Are German cars reliable? 2 Dec 2014 (Ask HJ)
I saw this article (http://www.honestjohn.co.uk/news/company-cars/2013-11/bmw-and-audi-top-reliability-survey/), which suggest that German cars are fairly... -
Diesel, Hybrid, or other? 5 May 2011 (Ask HJ)
I currently drive a 2005 Vauxhall Corsa 1.2 SXI, I'm looking to get a new car and I'm keen to get the best economy possible. I'm not fussed about aesthetics....
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