My friend bought a car and within a week the clutch needs replacing. Is the dealer liable?

My friend bought a car from a dealer and within a week it needs a new clutch. He's reported this to the dealer and they have basically said the car was sold as seen, so hard luck. I'm sure I've read something about cars from dealers having to be fit for purpose and maybe some sort of implied warranty? Or am I remembering wrong? Any advice welcome.

Asked on 17 March 2021 by Mary Middleton

Answered by Dan Powell
Unless it can be proven that the clutch has been damaged by your friend's driving style, I believe the garage is 100% liable for this. And your friend is entitled to a repair or a full refund. The 2015 Consumer Rights Act covers the purchase of goods - including new and used cars - from dealers. It outlines the fact that the vehicle must be of satisfactory quality, fit for purpose and as described.

This Act gives your friend the statutory right to reject a new or used car (or anything else) within 30 days of purchase if their rights have been breached. This is called the short term 'right to reject'. For all of your consumer rights, see:
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