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Can we return our Nissan Juke for failing to achieve its quoted mpg? 21 Jan 2012 (Ask HJ)
My wife has just purchased a new Nissan Juke automatic 4-wheel drive from Charles Hurst, as her health dictates an automatic. Nissan states combined fuel... -
Buying a car at auction 12 Dec 2011 (Ask HJ)
Just arrived in the UK last week and looking to buying a relatively new car at a good price. Was told to check the car auctions and saw that BCA is holding... -
Faulty Gear Change 15 May 2011 (Ask HJ)
My daughter kept complaining about driving along a dual carriageway, approaching a roundabout and not being able to select any gears at all, works fine... -
Volvo V50 steering worries 2 Jan 2011 (Ask HJ)
I recently exchanged a C30 Volvo to purchase a 56 plate Volvo V50 2.0 Sport from Sturgess of Leicester. On the test drive before I agreed to purchase the... -
My girlfriend's BMW Z4 was damaged on a garage forecourt - where does liability lie? 12 Sep 2010 (Ask HJ)
My girlfriend recently chose her local BMW garage to repair the bodywork of her Z4 after a brick was thrown at it. However, before she had taken back ownership... -
Flash and carry 7 Aug 2010 (Ask HJ)
My wife and I do 400 motorway miles every weekend and carry a lot of kit. An estate is essential. We have a Mercedes E240 2005 petrol model estate at present... -
Lubing the loop 7 Aug 2010 (Ask HJ)
I own an Audi A4 2.0 TDI S-Line 09/09. The car has now done 25,500 miles. Last weekend the service indicator warned me that the oil would need changing... -
Which car could I buy through Motability which has a high seat for easy access? 2 Aug 2010 (Ask HJ)
I am disabled, 69 years young, six feet tall. I am having increasing difficulty getting up from a standard saloon car driver's seat, even at the highest... -
Can I reject my Vauxhall Astra Estate? 30 Jul 2010 (Ask HJ)
You say "the supplier must be given three chances to rectify the fault for which the goods are rejected and must have failed to do so". Does this have... -
My Chevrolet Lacetti is suffering from an engine problem - can I return it to the dealer? 14 Jun 2010 (Ask HJ)
I bought a 2006/ 06 plate Chevrolet Lacetti 1600 4 door saloon from a reputable dealer local to myself. It had a genuine mileage of 14,000. Seven days... -
Thirst among equals 29 May 2010 (Ask HJ)
I purchased a ‘nearly new’ Honda Jazz 1.4EX with manual transmission in December 2009. The model has an official fuel consumption of between 42.8 (urban)... -
The answer is perfectly unclear - engine management light 14 Mar 2010 (Ask HJ)
I bought a Mercedes Benz C220CDI in December 2010 from Mercedes-Benz Bridgend in Wales. So far I've done about 4,600 miles but I have an irritating fault.... -
Lumbered 30 Jan 2010 (Ask HJ)
I am looking to change from having a main vehicle as a 4WD. We live 700ft up in North Wales. Currently we have an Outlander 2.0 diesel. I am considering... -
Continuous insurance: Laws with claws 15 Jan 2010 (Ask HJ)
Yesterday I read an article in the press that caused me some concern and I wondered if you were aware of its immanent introduction. To quote “the new government... -
Abrasive altitude 31 Oct 2009 (Ask HJ)
We have a big safety issue here. White Van Man and 4 x 4 Gas Guzzlers do not have a problem, but for the smaller compact cars that this government want... -
Per turboed 5 Sep 2009 (Ask HJ)
I now own my third BMW, a 525TD 2002 E39. Lovely car, the nicest I have owned and bought nine months ago at 38,000 miles, I am the second owner. I initially... -
Shredded feet 1 Aug 2009 (Ask HJ)
My wife's BMW 330 convertible (purchased new and now 18 months old) developed a puncture in the nearside rear tyre, which is a Dunlop 'runflat'. The car... -
Unsprung wait 25 Jul 2009 (Ask HJ)
One to add to your database. About two weeks back as I was slowly driving out of our drive onto the local side road when I head a loud bang. I stopped... -
Fine mess 4 Jul 2009 (Ask HJ)
I was very interested to read your reply "Tied up in Notts" regarding the release of personal info by the DVLA. Look on the website www.dvla.gov.uk/foi/relinfo.aspx... -
Ire-land 13 Jun 2009 (Ask HJ)
3 months ago, I sold a 55-year-old car to an acquaintance of mine in Northern Ireland. (I am in Sussex.) The car has a valid MoT until August 2009 and...
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