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My Mercedes-Benz has constant DPF issues that aren't due to my driving - what should I do? 24 Aug 2017 (Ask HJ)
I brought a brand new Mercedes-Benz GLA 220d last September. Within three months of ownership my engine management light came on and the cars power was... -
Do you know about the on/off nature of Toyota's Safety Sense system? 30 Jan 2017 (Ask HJ)
I wondered if you are aware of some major issues with Toyota's Safety Sense (TSS) system. TSS controls the pre-collision system, collision mitigation system,... -
Wheel failure on BMW 2 Series 8 Oct 2016 (Ask HJ)
My daughter started leasing a new car three months ago. It runs on 17-inch alloy wheels and run-flat tyres. Last Monday she was driving home and the car... -
Mazda CX-5 for sale as a Cat D - what to look out for? 18 Nov 2015 (Ask HJ)
I am looking at a Mazda CX5 that is a Cat D. I understand I need to ask whether the airbags have been deployed but not sure what else I should be doing.... -
How can I make my Toyota Yaris' instruments easier to see in bright sunlight? 20 Jul 2010 (Ask HJ)
I have recently purchased a new Toyota Yaris and I am generally quite happy with my choice. However there is a 'but'. This model has an analogue instrument... -
How can I defend myself against a fine levied for falling asleep as a paying customer in a McDonalds car park? 8 Nov 2010 (Ask HJ)
Could you advise me upon a suitable course of action with a penalty notice I have incurred due to outstaying my welcome in a McDonalds car park? On 15... -
I was issued a speeding ticket but can't identify which of three of us was driving. What happens now? 25 Aug 2010 (Ask HJ)
Back in March 2010 I received a NIP stating my car had been photographed doing 45mph in a 30 mph zone. I had recently acquired the vehicle and on that... -
Truly shafted here from paradise 22 May 2010 (Ask HJ)
Last week I rented a Ford Mondeo Estate car, picking it up at Luton Airport on Sun 21st and returning it to Stansted airport on Thurs 25th. We had the... -
You’ve been misinformed 21 Feb 2009 (Ask HJ)
Motorists shouldn't get too enamoured with the recent government pronouncement of “Intelligent Speed Adaptation” GPS speed control for cars. Sponsored... -
How can I check if my car has been cloned? 19 Aug 2021 (Ask HJ)
Today, I received a letter from Transport for London (TfL) warning me that my vehicle may not meet the ULEZ standards. As I live more than 250 miles from... -
My dash cam can't go behind the rearview mirror. Where should I place it? 10 May 2021 (Ask HJ)
I'm thinking of fitting a dash cam to my 2016 Honda HR-V but the large sensor housing on the windscreen does not allow me to fit it behind the rearview... -
Caught speeding, but no idea who was driving - what should we do? 23 Aug 2013 (Ask HJ)
We have received two speeding fine for offences committed on the same day. On the day in question, my husband, my daughter and myself were out on family... -
NIP for the wrong date 3 Jan 2013 (Ask HJ)
I have received a notice warning me of impending prosecution for speeding at 82 MPH on a dual carriageway on the A3 in Surrey on the 21st December 2012.... -
Why was there no local venue where I could take a speed awareness course? 13 Oct 2012 (Ask HJ)
I am relating this experience in the hope it will reach a wider audience and serve as a warning of what they can expect when taking up the police offer,... -
Why has my Nissan Qashqai had worse mpg since the engine computer system update? 23 Jan 2017 (Ask HJ)
I got a Nissan Qashqai 1.2 petrol from a main dealer at 9 months and 6000 miles and have run 3000 since then. Do you know anything about the recalled engine... -
I've been served with a speeding fine for 36mph in a 30mph limit - will I be offered a speed awareness course? 8 Aug 2023 (Ask HJ)
After a weeks holiday in Norfolk, we had been back a few days when I received a letter from Norfolk Constabulary . It was to inform me that proceedings... -
Chiang chiang merrily on Mai 24 Oct 2009 (Ask HJ)
I have now done 6 months with my New 2008 model 1.5 L 120 HP Jazz. 6,500 kms on the clock and mostly used around town, Chiang Mai, Thailand, but with a... -
Why won't Mercedes-Benz honour its rust warranty on my 2003 E-Class? 14 Sep 2010 (Ask HJ)
My Mercedes-Benz E-Class is nearly eight years old (79,000 miles on clock) and with the numerous areas of rust appearing (top of all doors, three wheel... -
My daughter hit a car at 5mph and the driver is claiming whiplash - can we do anything about this? 19 Mar 2018 (Ask HJ)
My 22-year-old daughter was second in line at a local roundabout in rush hour traffic. The Mercedes-Benz GLA in front went, but then slammed on his brakes... -
Aggressive wheel clamper 2 Dec 2011 (Ask HJ)
I'm sorry, this is a bit long, but I'm pretty wound up about this. I drive a commercial van for my own business, which is film and video making. 4 days...
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