Showing results in Ask HJ [Show all channels]
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Car repairs are taking too long - what are my rights? 17 Jan 2022 (Ask HJ)
The power steering on our 2017 Jaguar F pace failed in heavy rain at the beginning of November and it has been in the dealership awaiting repair ever since.... -
Need a family car for £10k - what do you suggest? 12 Jan 2015 (Ask HJ)
I’m looking to buy a used car, either a Ford Focus or Fiesta, which will cope with our growing family. I drive around 200 miles per week to work (60% motorway... -
Which SUV for carrying children? 8 Apr 2012 (Ask HJ)
My daughter is a company director and will shortly be needing a new car to contract/lease hire. She prefers an SUV type vehicle as opposed to a people... -
My car was written off - how will my insurer calculate the premium increase for all four policies I'm on? 6 Jul 2018 (Ask HJ)
A guy drove into the back of my old trusty Volkswagen while parked and unattended outside of my house. The amount of damage has been enough to be declared... -
Why are cyclists still using main roads? 30 Mar 2013 (Ask HJ)
If you have any advice for a frustrated driver then I should be grateful to hear it. Whilst heading out and driving along a local urban stretch of A-road... -
Need for engine replacement? £9000? 14 Dec 2012 (Ask HJ)
Our Verso Corolla Verso went off to the garage today to have its heater fixed - I have just been told by the Toyota garage that it is essentially dead.... -
Reverse gear 31 Jul 2010 (Ask HJ)
Your correspondent FM asked what is the best driving technique to use with Honda's i-Shift. In my experience with a Jazz, bought last November to replace... -
Why won't Land Rover sort this dangerous Discovery 3 brake pad fault through my warranty? 3 Jun 2010 (Ask HJ)
I have a 30,000 mile Land Rover Discovery 3. It's 30 months old and was supplied and serviced by the main dealer, the last time in November 2009. It recently... -
Wheel deal 22 Aug 2009 (Ask HJ)
I am a huge fan of the Toyotas. I run my own family firm and I have bought, over the years, 17 Hiaces (petrol and diesel), 4 Corollas, 4 Yaris, 5 Camrys,... -
Shredded feet 1 Aug 2009 (Ask HJ)
My wife's BMW 330 convertible (purchased new and now 18 months old) developed a puncture in the nearside rear tyre, which is a Dunlop 'runflat'. The car... -
When do Ford EcoBoost wet belts need replacing? 26 Mar 2025 (Ask HJ)
We have just had our Ford B-MAX - a 2018 car with only 13,500 miles - serviced and the advice is to have the drive belt replaced as although Ford service... -
Audi A3 engine failure 28 Feb 2016 (Ask HJ)
The engine of my 2010 Audi A3 2.0 petrol has failed. It was recovered to my local independent garage who found no compression on one of the cylinders,... -
Which MPV to replace a Honda Stream? 13 Jul 2013 (Ask HJ)
We've done over 100,000 miles in seven years in our 2005 Honda Stream and we will need to spend some money on it in the near future. However, rather than... -
Can I import a car to Thailand when I move there next year? 6 Feb 2012 (Ask HJ)
You have a lot of experience of motoring in Thailand (I have often hired cars there, but driving is the limit of my experience). Is there any way of importing... -
The installation of a black box ruined my son's car - what should we do? 13 Nov 2017 (Ask HJ)
My son bought a new Volkswagen Golf GTE in September for his commute to work. He changed his insurance to an RAC policy with compulsory Black Box. The... -
I need a car with Isofix tethers for child seats and a large boot - am I right to consider the Citroen C3? 16 Jun 2011 (Ask HJ)
I have been driving a Volkswagen Lupo for 10 trouble free years. However, with the recent birth of twins to my daughter-in-law I now need a car that has... -
Should I stick with my Mercedes or swap it for a Fiesta? 25 Jul 2023 (Ask HJ)
I have a lovely 2011 Mercedes A160 Blue Efficience petrol. It has 78,000 miles and enjoy driving it. I have been offered a 2015 Ford Fiesta Titanium X,... -
Our Ford Focus is leaking coolant - will Ford help pay for repairs? 18 Aug 2017 (Ask HJ)
Our four year old Ford Focus 1.0-litre Ecoboost, with 25,000 miles, went in for its annual service and MoT today (main Ford dealer). When we went to collect... -
Do I have any recourse against Jaguar Land Rover for the EGR failure in my 2013 Evoque? 12 May 2017 (Ask HJ)
My 2013 Range Rover Evoque was in for a service a month ago. During the service they reported that there was a coolant leak. This was confirmed to be coming... -
When should I service the auto box on my Focus? 14 Dec 2014 (Ask HJ)
I have a 2008 Ford Focus 2.0 petrol auto. I am trying to find out when I should service the auto gearbox. It looks like it has never been done and looking...