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Why won't Mercedes-Benz honour its rust warranty on my 2003 E-Class? 14 Sep 2010 (Ask HJ)
My Mercedes-Benz E-Class is nearly eight years old (79,000 miles on clock) and with the numerous areas of rust appearing (top of all doors, three wheel... -
Why won't my warranty cover a burned-out clutch in my Vauxhall Zafira? 1 Sep 2010 (Ask HJ)
Without any warning at all, my ‘57 plate, 1.8 SRi, petrol, 29,000-mile Vauxhall Zafira’s clutch failed quite dramatically. The car went from working fine... -
Should I suspect my Mercedes C-Class has an undisclosed history? 12 Feb 2014 (Ask HJ)
My Mercedes C220 Estate was 11 months old, with 13,000 miles on the clock when purchased from a main dealer in 2012. From the outset I suspected the car... -
I bought a unsatisfactory, faulty car and the dealer won't give a full refund. What next? 16 Jul 2021 (Ask HJ)
I bought a 2006 BMW E46 2.0-litre diesel convertible on 13 May for £2700. It'd done 105,000 miles. I bought it in Birmingham, I live in Shropshire. On... -
Can a keyless entry key be cloned at the point of use? 12 Jul 2019 (Ask HJ)
When I take my keyless entry key out of the Faraday pouch to gain entry and drive, can my key still be cloned at the point of use? -
Store car 5 Oct 2011 (Ask HJ)
I have recently purchased a 15 year old 1996 P Jaguar XJ Executive from an elderly gent who has decided to hang up his driving gloves. The car has full... -
Can a seller opt out of statutory rights? 29 Oct 2013 (Ask HJ)
I have paid a small deposit to secure a 2007 Mazda 5; however, on reading the small print in the contract, there includes a "purchasers certificate of... -
Buying a Nissan Qashqai - what do I need to know? 28 Jul 2016 (Ask HJ)
I want to buy a Nissan Qashqai. I am not sure whether to get brand new or used model. Which model is best? -
Need an automatic seven-seater for £13k 27 Apr 2015 (Ask HJ)
I need to change my 2010 Skoda Octavia 1.4TSi DSG estate for an MPV, but am not sure what to get. I need a car that can transport six adults and a dog,... -
Should we reject our Land Rover Discovery Sport? 5 Jun 2016 (Ask HJ)
My sister bought a Land Rover Discover Sport two weeks ago. She went back to the dealer yesterday to have some scratches sorted out. However, when the... -
Best used sports car for £5k? 13 Jun 2014 (Ask HJ)
I'm after a used sports car for £5000. I want something that will have a soft top and give me driving pleasure for my retirement. We were thinking about... -
What is your advice on the used electric car market? 23 Dec 2021 (Ask HJ)
Could you give me your thoughts on the second-hand EV car market please as dealers are making a huge mark up? I enquired about a two year old e-Golf that... -
Volvo cars reliability 12 Oct 2015 (Ask HJ)
I recently took my car for its fourth annual service at TMS Volvo at 46000 miles when, during the service, a gearbox fluid leak was identified. I paid... -
Is there a major fault with the DPF-equipped Mazda 6 diesel engine? 27 Jul 2010 (Ask HJ)
The Mazda 6 diesel engine, from its first incarnation to the current model, has a new form of diesel engine with a diesel particulate filter. According... -
I bought a Volkswagen Beetle from a dealer who agreed to send the FSH and spare key later - he hasn't. What can I do? 6 Jun 2010 (Ask HJ)
Three weeks ago I part exchanged my old car for a Volkswagen Beetle from a local dealership. Half way into the journey to view the car (and potentially... -
Problem with used car bought privately - what are my rights? 26 Feb 2016 (Ask HJ)
My 21 year old daughter bought a 2008 BMW 1 Series one month ago from a private seller. The car has 51,000 miles on the clock and cost her £5450. She paid... -
How long before my Euro 5 compliant petrol car becomes an issue? 9 Nov 2023 (Ask HJ)
I'm a satisfied owner of a 2010 Euro 5 compliant petrol Audi A5. It's been fully serviced from new, still runs completely fine and comfortably meets all... -
Insurance claim 7 Jan 2013 (Ask HJ)
My Volkswagen Golf (2.0TDI, 140 bhp, 2004, 90k miles) was hit on 27th December whilst parked with no occupants in a residential area. The other party admitted... -
Which cars are big enough to carry two bikes? 8 Nov 2021 (Ask HJ)
We've just purchased two electric bikes and are looking to buy a car in which we can transport them. We'd like the car to be no older than seven years... -
What is the clicking sound my Renault Megane makes on full lock of steering? 5 Jan 2017 (Ask HJ)
I own a 2013 Renault Megane 1.5 and I noticed yesterday a clicking sound coming from the driver's side on a right turn at full lock, though it does happen...
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