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  • How do you rate the English version Mazda MX-5 Mk1? 16 Sep 2010 (Ask HJ)
    I'm thinking of buying a Mazda MX-5 Mk1. I would like to get the English version but how do you rate this against the import? Do you know the insurance...
  • Tinys are a changing 17 Jan 2009 (Ask HJ)
    I’m now car downsizing and wish to get a small/medium hatchback in the £8k-£10k range. Since I am 76 years old, does it under current market conditions...
  • Bought a car with it's particulate filter remooved. 16 Oct 2012 (Ask HJ)
    A month a go I bought a used car from a dealer. The dealer gave a written warranty for 'major mechanical failures.' The next morning I noticed the car...
  • Clutch failure after 4 months - should the dealer pay for repairs? 15 Aug 2014 (Ask HJ)
    Six months ago I bought a used Hyundai Santa Fe from an independent garage. The car was sold with a full service history and also came with a 12 month...
  • Should a throttle body be covered by warranty? 24 Nov 2021 (Ask HJ)
    My Volkswagen Beetle is three and a half years old, has done a total of 9,496 miles (I have had the car a year and half, and when I bought the car it had...
  • Can I claim for a punctured radiator under warranty? 9 May 2022 (Ask HJ)
    I have a three week old car. It showed that the coolant was low so I took it in to a dealer for a check. "Oh it's a new car", they said. "We've topped...
  • Drive shafted 17 Apr 2010 (Ask HJ)
    I am appalled by some of the tales of dodgy behaviour by dealers. Here's one to add to the list. In February 2009 I bought a used 05 VW Passat 2-litre...
  • A dealer is refusing to honour a six month warranty - what do we do? 11 Apr 2023 (Ask HJ)
    A friend of mine bought a car from a dealer with six months warranty. After five months the head casket has blown and they are refusing to repair it. Where...
  • Media system issues on a Jaguar 10 Jun 2015 (Ask HJ)
    I bought this as a used Jag Management car in 2014, it is a 2013 model so still under warranty, has done 26000 miles FSH. I had a problem with the Media...
  • Disco fervour 29 Aug 2009 (Ask HJ)
    I purchased a 57 plate Passat from a VW dealer around a year ago. The vehicle is still in warranty and has 20k on the clock. On a recent visit to the...
  • Can I reject a car with an air con leak? 30 Aug 2022 (Ask HJ)
    I purchased a used car from an independent dealer. The same day we noticed water coming from underneath the glove compartment, entering the passenger footwell...
  • Not what it steamed 25 Apr 2009 (Ask HJ)
    I bought a 48k mile 2002 FIAT Punto from a second-hand dealer two weeks ago for £2,200. I also bought 3-month warranty. After one week I needed to put...
  • Can a number of faults on a Used Approved Citroen C4 be repaired under warranty? 13 Jun 2010 (Ask HJ)
    I bought an approved used 2006 C4 from a Citroen dealer last December. I had to take the car to my local Citroen garage this month to have the wheels balanced....
  • Is an oil leak caused by a garage service covered by my warranty? 5 Jan 2013 (Ask HJ)
    We purchased a secondhand Peugeot Partner Tepee S HDI in the autumn of 2010, and had no trouble with it until we took it for a service at an independent...
  • A faulty tow bar caused damage to our car - who is liable? 5 Oct 2023 (Ask HJ)
    We purchased a used BMW X5 from Vines in Redhill. The car already had a detachable tow bar attached. BMW didnt supply the key for it so we never removed...
  • Some kind of a choke 14 Mar 2010 (Ask HJ)
    I drive a VW Jetta 1.9 diesel automatic as a company lease car. I have had this from new since January 2008. The car has 60,000 on the clock and the majority...
  • Independence suspension 8 May 2010 (Ask HJ)
    Mike Welch, the entrepreneur behind online tyre retailer Blackcircles.com, is launching a new business venture which aims to explode one of the biggest...
  • Does my Mazda 3TS have a Ford engine? 20 Apr 2013 (Ask HJ)
    My Mazda 3TS is just three years old. I would be interested to know the origin of its engine, which I believe has chain-driven camshafts. As Mazda is...
  • Win sum, lose sum 5 Feb 2011 (Ask HJ)
    We have a 3-year-old BMW coupe 53k miles and are about to re-warrant it for just one year with Warranty Direct. Choosing to use an independent garage for...
  • “Your Journey Has Been Interrupted by this Announcement.” 17 Apr 2010 (Ask HJ)
    We purchased a used Peugeot fleet car 16 months ago. It is a 2007 Peugeot 307 SE SW 1.6 petrol. It was first serviced by the dealer in October 2009. Until...
 

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