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  Should I be concerned that my fuel economy is below the quoted MPG? 4 Nov 2025 (Ask HJ)
  I purchased a brand new Hyundai Tucson Ultimate and I am generally happy with all the toys. But two big disappointments to me are the fuel economy and...
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  Bad diagnostics from BMW dealer - can I demand a refund? 20 Dec 2013 (Ask HJ)
  I own a 2006 BMW X3 2.0d Sport, which at 53,000 miles has suddenly lost all power. At the time it lost power, the car was towing a car and caravan. I...
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  Why doesn't the Citroen service agreement include three services? 5 Jan 2013 (Ask HJ)
  Nearly three years ago I bought a new Citroen C4 Grand Picasso 1.6HDI, plus the Citroen 3-year service agreement from a Citroen UK Main dealer in Coventry....
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  Uncontrollable urge 3 Apr 2010 (Ask HJ)
  I had a crash in October 2009, when I was parking my automatic medium size estate car. As I engaged reverse, and pressed the throttle pedal, the car took...
• Citroen C-Crosser - Advice on MOT history on used car 18 Aug 2017 (Forum)
  Date tested5 August 2014 Mileage78,839 miles MOT test number4462 6701 4222 FAIL Reason(s) for failure Offside Front Headlamp not working on dipped beam (1.7.5a) Offside Front Headlamp aim not tested (1.8.A.1c) Front Windscreen washer provides insufficient washer liquid (8.2.3) Advisory notice item(s) Nearside Inner Front Brake pad(s) wearing thin (3.5.1g) Nearside Front Track rod end ball joint has slight play (2.2.B.1f) Under-trays fitted obscuring some underside components Play in steering rack inner joint(s) Rear inner brake pads not clearly visible  What are these?
• Vauxhall Corsa - Pls help! Rear ended a car that suddenly stopped 8 Mar 2011 (Forum)
  We were proceeding down a slope when I saw the BMW stop, and then signal to turn right after a traffic light, which was green at that time. So I quickly hit the brake pedal and slowed down and then he started to move off. Then, the BMW braked unexpectedly at the middle of the road and I jammed my brakes too, but it was too late. Before we had time to react to the shock or even take down his car plate number, he drove off.
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  Why does my Kia Picanto Mark 2 automatic have a slow creep speed? 9 Jan 2024 (Ask HJ)
  I have recently bought a 2017 Kia Picanto SE automatic (Mark 2 not mark 3). I learnt to drive in a Polo and the Picanto feels very different when first...
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  Electric range on my PHEV is reducing, what can I do? 28 Dec 2022 (Ask HJ)
  I purchased a Citroen C5 Aircross PHEV in September 2021. At that time I was getting over 30 miles on electric power. This, as expected, declined during...
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  My car has been stuck abroad for over a year. What should I check when I get back to it? 2 Feb 2021 (Ask HJ)
  I've had a Volkswagen Passat Estate parked in an underground car park in Spain. The battery is disconnected. We have not been to Spain since November 2019...
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  My car keeps stalling - is there an obvious reason? 17 Jun 2020 (Ask HJ)
  I've had a Nissan Qashqai 1.2 from new for two years. I quite like the car but even after two years I still stall it, usually at an inconvenient moment....
• Mini Cooper F56 (9/14 reg) - Brake pad replacement Mini Cooper F56 17 Jun 2017 (Forum)
  https://www.mini-service.co.uk/value_service I have challenged the dealer ... they claim that as Mini UK have not (yet) released a "service value kit" for the brake pad change on the F56, they have to charge more than double the price of the job on previous models. I also challenged the pricing with Mini UK Customer Service - they didn't use the "new model" defence but stated something which is most worrying ...
• MINI Cooper and Cooper S - How safe are our Classic Cars? 11 Dec 2015 (Forum)
  There is much consternation and frustration that parts now being supplied are not fit for purpose and whilst 'original equipment's' may have lasted years and decades, the poor quality items available today may only last weeks and months. In some instances the spare parts that can be considered 'safety critical', covering brakes, suspension and drive train are failing without warning and could in the wrong set of road circumstances could lead to some horrific accidents. One example I will give you is the humble 'Brake Pressure Switch', an item that when the brake pedal is pressed operates the brake lights to signify to all following that you are slowing down.
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  Which tyres are best for the Jeep Compass? 25 Mar 2015 (Ask HJ)
  I'm need new tyres for my three year old Jeep Compass, but am not sure what tyres to fit. The size is 215/55/18 V95, currently on original Continentals,...
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  Old RAV4 with a stuck throttle 10 Jul 2014 (Ask HJ)
  I recently had to crash my beloved RAV4 into a steel supporting pillar in a multi-storey car park to avoid pedestrians, when my throttle jammed on and...
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  Can you recommend a warranty plan for our 3-year-old Skoda Yeti? 3 Aug 2013 (Ask HJ)
  We bought our Yeti 1.8TSI 4WD new in September 2010 and have been absolutely delighted with it. We bought a Monthly Service Plan at £15.57 per month to...
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  Undefined error code with Vauxhall Corsa 1 Jul 2013 (Ask HJ)
  I have recently changed the engine in my 2004 Vauxhall Corsa C, engine Z12XE. The car runs fine, but the mechanic who replaced the engine (very reliable...
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  What do you think of the Eco-Drive on the Jaguar XF? 4 May 2013 (Ask HJ)
  I have recently taken delivery of a new Jaguar XF 2.2d and find it a very comfortable motorway cruiser, if a little underpowered but manage 45mpg at a...
• VW Passat (2000-2005) 1.9 TDI PD (AVB Engine) - Charge Pressure Control Fault 17964 & Brakes 24 Jan 2013 (Forum)
    When I start the engine and start to move with the engine idling (e.g. reversing back down a hill) the brake pedal is very heavy - i.e. like it is not getting any servo assistance whatsoever - I have to pretty much stand on it. If i give the engine a bit of boot the pedal is like normal once again.      I did do a 1800RPM in third gear to red-line with the VAGCOM logging.
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  Will you run a made-up question in your column to help us pressure the government over compulsory eye examinations? 21 Apr 2012 (Ask HJ)
  I'm getting in touch from Specsavers with a view to sharing with you statistics found as part of their Drive Safe campaign, in conjunction with road safety...
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  Why is undertaking still considered 'careless driving'? 2 May 2011 (Ask HJ)
  What is this latest nonsense of classifying passing on the nearside as careless driving? On a journey from Inverness to Birmingham at the beginning of...