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Mitsubishi L200 - New L200 Barbarian - rejecting under consumer act 29 Apr 2016 (Forum)
The agreement is non regulated so I cannot complain to FOS. They have pointed me towards the Finance and Leasing association but I am unsure if this is the right next step. My limit understanding is I want to reject the vehicle as not being fit for purpose under the consumer goods act. Who do I turn to help enforce this? Any advice would be great. -
What repair can I expect from the dealer? 16 Feb 2013 (Ask HJ)
Our 06 SEAT Alhambra had faults when we bought it in May 2011 (it had not been fully checked) and has had constant faults since. It is now out of warranty... -
Trader won't refund on faults - what can I do? 24 Apr 2014 (Ask HJ)
I bought a 2006 Ford Transit van six weeks ago from a trader who is claiming it was bought on trade terms at a discounted price. However, the car has unroadworthy... -
Should I reject a used car that has been awaiting repair for three weeks? 17 May 2023 (Ask HJ)
I purchased a used car from a dealer in November and from day one it has had a recurring intermittent fault, causing the car to enter limp mode. The... -
Waiting three months for NV200 warranty repair - what are my rights? 16 Nov 2016 (Ask HJ)
My Nissan NV200 van developed a fault in August 2016 and was returned to my local dealer for repair under warranty. Since then I’ve called them numerous... -
A used car I bought three months ago suffered transmission failure - what are my rights? 20 Mar 2018 (Ask HJ)
I brought a 2013 Ford Kuga last December. It came with a three-month warranty. Last month, I noticed a grating sound when it changed from second to third... -
Advice on Small Claims Process 5 Oct 2021 (Forum)
So, a few questions: Is a blown head gasket something that should count under the Consumer Rights Act? My thinking is that generally it shows underlying issues and really shouldn't happen within a few days of buying the car, but that's just from limited research. How long does a process like this tend to take? -
Vauxhall Antara - Bought used car without warranty - Advice please 5 Aug 2020 (Forum)
Do I even have a leg to stand on, as it is not under warranty and is 7 years old with 91k on the clock? Am I. Covered by the Consumer Rights Act 2015, or is it debatable because of these reasons? Thank you. -
My van broke a day out of the three-month warranty - does the dealer have to repair it? 11 Oct 2017 (Ask HJ)
My van broke the day after the three-month warranty ran out and the dealer won't fix it. What do I do? -
Can I reject an unsatisfactory vehicle after six months? 8 Mar 2017 (Ask HJ)
Can a HPI car bought brand new be rejected on grounds of unsatisfactory quality alone or does it have to be unsatisfactory quality and not fit for purpose?... -
Vauxhall Lifetime Warranty - why doesn't it cover broken springs? 27 Sep 2016 (Ask HJ)
I have a Zafira Tourer with Vauxhall's Lifetime Warranty. The car is less than four years old, with 39k miles on the clock. However, when a broken spring... -
Can I reject my used car? 17 Feb 2015 (Ask HJ)
I bought a 2002 Toyota Corolla last week from a trader. The engine warning light came on in the first 10 miles and my local garage says there is a problem... -
Head gasket gone - should the dealer pay for repairs? 21 Jun 2014 (Ask HJ)
I bought a used Ford Fusion from a dealer 12 months ago. Last week the head gasket went and the car now needs a new engine. The car was bought with 11,000... -
Dealer won't repair faulty car - what can I do? 13 Feb 2014 (Ask HJ)
I purchased a 2010 Nissan Qashqai 12 weeks ago. Recently the power steering broke and the dealer has said the connector on the main harness broke, which... -
DMF failure after 4 weeks - who should pay for repairs? 6 Dec 2013 (Ask HJ)
I bought a used Mazda 3 a few weeks ago from a Hyundai dealership - it was apart exchange. I have found out today from my (heroic) mechanic that the dual... -
Failed clutch - garage denies liability 18 Nov 2013 (Ask HJ)
My local garage fitted some new clutch parts to my Volkswagen Passat. However, after just four months, the clutch failed. The garage has told me it’s a... -
Bought privately, but car has £2000 fault - where do I stand? 12 Jul 2013 (Ask HJ)
I bought a 2010 Volkswagen Fox last week, privately. I have since had a diagnostic test done by Volkswagen and the results show that cylinder three... -
Is a dealer who sells a faulty car responsible for the repair, even if the car is out of warranty? 29 Aug 2011 (Ask HJ)
I am sure that I have read in your column that if a fault which was present when the car was purchased, despite being just out of warranty, and the fault... -
Toyota Carina E (1992 - 1997) - 92 2.0 Engine performance 9 Feb 2008 (Forum)
s a 2.0 L petrol engine and it?s Automatic. The Car has a small problem the car starts and drive all right but when you go on the Motorway or a high way it doesn?t pull all right, the engine revs up. but I can see the engine struggles to pull in the motorway and it consumes lot of petrol. I recently changes the Oil filter, Spark plugs, Air filter. can some body give me some advice please engine and year added again...... -
Can I reject a car because warning lights keep coming on? 22 Sep 2020 (Ask HJ)
I bought a diesel BMW from a dealer in November 2019. It came with a 3-month warranty. Within the 3 months, I had the car back with the dealer because...
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