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Can I delay my car delivery to get the new '14' reg? 4 Feb 2014 (Ask HJ)
My new Skoda Octavia vRS TDI Combi is due at the dealer this coming weekend; however, this is four weeks later than the dealer promised. Can I prolong... -
DSG gearbox problems in SEAT Ibiza Cupra 2 Apr 2014 (Ask HJ)
I bought a SEAT Ibiza Cupra 1.4TSI on finance in June 2013 for my wife. It has a seven-speed DSG automatic gearbox. Within a couple of weeks the car would... -
A car I ordered a year ago has now increased in price due to the tax increase - should the dealer cover this cost? 18 Oct 2017 (Ask HJ)
I ordered my Ford Mustang GT last year and was told that it would take 12 months to be delivered. As you know, the tax band rates have gone up and I believe... -
What action would you take 1 May 2013 (Ask HJ)
I purchased a new Bentley Continental GTC in July 2010. The car suffered numerous problems from the off, initially with fuel pump problems, various electrical... -
Strange tyre wear on a Fiesta 23 May 2012 (Ask HJ)
I was wondering if you could shed some light on a problem I have with my Fiesta. First a little history. It's an 08 plate TDCi Zetec S. I brought it just... -
Why is our BMW X5 wearing through tyres so fast? 15 Feb 2011 (Ask HJ)
Our BMW X5 3.0sd SE, bought new in September 2008 on a HP agreement, wore its rear tyres through to the metal within four months. BMW accepted there was... -
Sold trader 7 Nov 2009 (Ask HJ)
A friend of mine bought an 05 Jeep Grand Cherokee 3½ years ago from a private individual. He paid for a full HPI check, arranged his own bank loan, paid... -
Vauxhall curser 12 Sep 2009 (Ask HJ)
I purchased a new shape Vauxhall Corsa in December 2006 under a finance agreement. Two services have been carried out since and I had a free Visual Health... -
What's the best auto 4x4? 7 Nov 2014 (Ask HJ)
I am looking for a new/nearly new automatic four-wheel drive car. I have a £7000 part exchange and am expecting to pay £20,000/£25,000. I do 20,000 miles... -
What is the difference between a Renault 5 Campus and Campus Prima? 25 Jan 2014 (Ask HJ)
My sons finance has written off his 1992 1.4 3dr Renault 5 Campus. In trying to value this there are few of his models around but lots of 1.4 5dr Renault... -
Buying a Fiat 500 - what engine? 30 Jan 2012 (Ask HJ)
I am interested in buying a new Fiat 500. I personally would prefer the 0.9 Twinair or the 0.9 Twinair Lounge but the dealer is pushing for a 1.2 Lounge... -
Rejecting a lease car - can you tell what I need to do? 23 Oct 2016 (Ask HJ)
Hi John & Team - I recently leased a Nissan Qashqai, but just 3 weeks into the term it started failing when trying to change gear (albeit on an intermittent... -
Audi A5 or Mercedes-Benz C-Class Coupe? 15 Aug 2015 (Ask HJ)
First of all would like to thank you and your website for its considerable useful info and I am an avid follower of the website and find it very informative... -
Dispute over a Polo 17 Jan 2012 (Ask HJ)
I purchased a new Volkswagen 3 door 1.4 Polo from a local dealer in Hampshire (using VW Solutions Finance) in September 2011. Upon handover we noticed... -
A Polo count-down 19 Dec 2009 (Ask HJ)
I am a 48-year-old single mother of 4 and have just qualified as a nurse. I have got a job as a community staff nurse, which involves a lot of travelling.... -
Illegal emigrant 30 May 2009 (Ask HJ)
In July 2006 we purchased a smart ForFour 1.1 Passion on a 3-year lease purchase finance deal specifically to take out to Portugal and leave at our villa.... -
How do I reject a vehicle that the dealer says isn't faulty? 21 Jun 2021 (Ask HJ)
My brand new Land Rover makes a loud booming sound in the cabin at speeds of 30mph and below, causing headaches and making passengers feel nauseous. However,... -
What are the shortest four-seater cars with the best steering lock? 24 May 2017 (Ask HJ)
What are the shortest four-seater cars that can be reversed into a 25-foot long parking space? -
I bought a replacement engine but it's faulty. What are my rights? 17 Apr 2017 (Ask HJ)
My Vauxhall Insignia overheated and the garage says the head gasket has gone. They did the job then said it was now the bottom block and needed an engine.... -
Need a used and reliable estate car for £15k 20 Jul 2016 (Ask HJ)
I have £15,000 to spend and need a hard working, spacious estate car. I work as a taxi driver and the car will be used for work and must have a good sized...
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