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Bought a car - how do I return it? 1 Feb 2016 (Ask HJ)
I bought a used Vauxhall Insignia two weeks ago. The sales guy told me that the car had a full service history and I paid for a two year extended warranty.... -
Have I void my Fiat warranty? 16 May 2016 (Ask HJ)
I was driving my fiat 500 Abarth recently. As I pulled out of a junction on to a busy main road and changed gear my vehicle revved very high and jumped... -
My new Ford Mondeo is scratched - how do I get them to repair it under warranty? 3 Sep 2017 (Ask HJ)
I collected my new Ford Mondeo from the dealer at the beginning of July. I glanced over the vehicle before collection and it appeared to be okay. The following... -
SEAT Exeo ST 6 Apr 2012 (Ask HJ)
My seat exeo st is just 2 years old.Recently the climate control stopped giving out any cold air and also gave a terrible smell. The main dealer I bought... -
Rank Vectra 5 Sep 2009 (Ask HJ)
I run a 2005 Vauxhall Vectra 1.9CDTI 120 as a taxi, purchased new. The dual mass flywheel was replaced under warranty at 42,000 miles, and has just been... -
I was sold a Fiesta which had had a used engine fitted from a breaker's yard - what can I do? 4 Sep 2011 (Ask HJ)
In March we bought a 2007 Fiesta with 46,000 miles on the clock. It seemed ideal, but in August a coolant pipe burst and the engine overheated. It was... -
Buying a used car for £12k - Seat Leon or Hyundai i30? 1 May 2014 (Ask HJ)
I have a budget of about £12k and am torn between buying a used Seat Leon 1.6 TDI SE and the Hyundai i30 1.6CRDI. I would use it to travel about 20,000... -
What economical, practical vehicle comes with a long warranty? 24 Mar 2017 (Ask HJ)
I'm hoping for advice on the best new economical and practical vehicle to buy with a long warranty. Or perhaps advice on the best secondhand model for... -
Need for engine replacement? £9000? 14 Dec 2012 (Ask HJ)
Our Verso Corolla Verso went off to the garage today to have its heater fixed - I have just been told by the Toyota garage that it is essentially dead.... -
Bought an unreliable used car - what are my rights? 9 Dec 2016 (Ask HJ)
I purchased a used car six weeks ago. The trader only gave me one month’s warranty as standard, but provided 12 months’ cover for an additional cost. Since... -
Volkswagen Scirocco clutch release bearing problem 26 Apr 2016 (Ask HJ)
Recently purchased a 2010 Scirocco GT, its a manual with the 210bhp 2.0 TSI chain driven engine. Whilst reversing up an inclined driveway there was a howling... -
New car vs Used car 29 Oct 2021 (Ask HJ)
We're a family of five and have been driving a 2009 Ford S-Max Titanium that we've had for six years. The car has been ideal as we often use the 7 seats... -
Swirl guides 5 Sep 2009 (Ask HJ)
My son has a 37-month-old SAAB 9-3 1.9 diesel that has done 30k+ miles. He bought it at 12 months old from Gordon Lamb Saab in Sheffield, which as since... -
Our Ford Focus was diagnosed with a slipping clutch, so why won't the Ford warranty cover it? 9 Sep 2010 (Ask HJ)
Whilst climbing a moderate gradient in a queue with a driver and four passengers in our Ford Focus, suddenly a horrible gassy smell filled the car. The... -
What's the difference between buying a pre-registered car and a new car? 4 Jun 2011 (Ask HJ)
What, if anything, is the difference between a "pre-registered" car and a "nearly new" one? -
Should I buy an approved used car without seeing or driving it first? 18 Sep 2013 (Ask HJ)
I'm looking at buying a used Mazda. I’ve looked on the company’s used car finder and found a good Mazda 6 that meets the spec and price I want – the catch... -
Unwarranted behaviour 3 Apr 2010 (Ask HJ)
I have a 2005 Renault Grand Scenic 1.5 Diesel car that failed a year ago. The Renault Garage replaced the complete fuel injection system free of charge.... -
Used Ford C-Max for £6695 or used KIA Cee'd for £10,000? 13 Jul 2010 (Ask HJ)
I'm looking at a Ford C-Max Zetec 2.0-litre petrol automatic on a 56 plate (2007 trim) for £6695, with 18,500 miles. I can't find anything specific about... -
Can non UK residents get car insurance? 1 Dec 2014 (Ask HJ)
I am non-resident in UK but own some properties, pay income tax and council tax. I am having difficulty insuring my car as most companies will now not... -
Volkswagen Golf Mk6 Camchain wear 16 Dec 2012 (Ask HJ)
You might want to add to your car by car that my 2009 Golf 1.4TSI 122bhp has just had to have its cam chain replaced at 44,000 miles. Might be worth...
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