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Why won't Volkswagen UK help with rust problem on my UAE-import Golf? 25 May 2013 (Ask HJ)
I have hit a brick wall concerning my 5-year old Volkswagen Golf. I bought this car brand new from Motorpoint, Glasgow. It was an import from the UAE and... -
Should I buy a lower mileage SE60 for £4000 more? 16 Mar 2013 (Ask HJ)
I have a Volvo SE60 2.4 D5 SE Auto on 84,000 miles from new. It is a 2004 so I guess this is about average. I am looking at an identical 2005 car with... -
Tax hypocrisy - do you agree? 8 Nov 2012 (Ask HJ)
On the subject of the road fund do you have a view as to where it is going? I'm not a fan of road tolls for existing roads. I feel it is now highly... -
A garage won't sell car after agreeing to. 6 Nov 2012 (Ask HJ)
An elderly friend went to a major garage concern in Glasgow with her sister to buy the sister's new car. While there it was mentioned she was also considering... -
Are my rear brake discs wearing prematurely? 22 Sep 2012 (Ask HJ)
I need some guidance on the expected life of the rear brake discs on my Lexus LS600hL. The car is three years old, has just completed 30,000 miles and... -
Insurance write off 10 Jul 2012 (Ask HJ)
I have been advised that my car (Skoda Octavia) may be written off by the insurance company due to the age of the car (10 years old) and mileage (142000).... -
Toyota Avensis 20 Feb 2012 (Ask HJ)
I bought a 7 month old Avensis in February 2007 and was disappointed to find it had been hire car and e-mailed you with my concerns. Your response "Why... -
Any redress against Mercedes-Benz for my fault SL55? 28 Dec 2011 (Ask HJ)
My SL55 won't start when it's cold - it doesn't even recognise there's a key in the ignition. I called out a Mercedes specialist (used to work for... -
Too much to ask 19 Sep 2011 (Ask HJ)
Last Thursday I took my 1-year-old Audi A3 (8,200 on the clock) for its first annual service at the Audi dealers where I bought it. On Friday morning... -
We've had to fix faults on my daughter's MINI Cooper - should the dealer who sold it to us reimburse us? 2 May 2011 (Ask HJ)
My daughter has just bought a secondhand car and has had two or three failures that she only discovered soon after buying the car. The car is an 8-year... -
Should our son-in-law sell his unreliable 1991 Ferrari Testarossa? 10 Feb 2011 (Ask HJ)
Our son-in-law has owned a 1991 Ferrari Testarossa for the two years. I would be embarrassed to tell you just how much this car has cost him in repairs... -
Buying a new company car 17 Jan 2011 (Ask HJ)
I need to buy, by HP over 3 years, my first company car. It's a small family partnership and I've got a budget of approx £21k plus £2k that I can put... -
Can you help with a transmission problem on my automatic 2004 Ford C-Max? 20 Jul 2010 (Ask HJ)
We have a 2004 Ford C-Max automatic and we have been experiencing loss of power on acceleration from first gear through the gears, and when accelerating... -
Is £16,500 a fair price for a 'brand new' Cadillac CTS? 29 Jun 2010 (Ask HJ)
I have been offered a 'brand new' Cadillac CTS 3.6 for £16,500. The car appears to be brand new, unmarked, with some transit packaging still in place,... -
I'm setting up my own business following redundancy - should I buy my Ford S-Max company car? 14 Jun 2010 (Ask HJ)
I am about to be made redundant and will then be setting up my own business. I have the option of buying my current company car for £8000 (an 07-plate... -
Can’t a Ford 9 Jan 2010 (Ask HJ)
I bought a 1997 Ford Fiesta 1997 with 1 years MoT. The clutch broke 1 week later. I was then informed by my mechanic that this MoT is not right as there... -
Costa blanker 19 Dec 2009 (Ask HJ)
I currently own a four-year-old SEAT Altea Stylance 1.9 TDi and am considering a change. I have been very pleased with the car apart from one on going... -
Ka-by-Ka breakdown 19 Dec 2009 (Ask HJ)
My friend bought a V reg Ford Ka on 2nd March this year that had a current MOT dated from January 2009. A garage has told her that the car would not pass... -
Fog fright 24 Oct 2009 (Ask HJ)
When we took our Skoda Octavia 2005 for its second MoT, today, we were told that the foglight was illegal as it was on the wrong side of the car, on the... -
Belittled 17 Oct 2009 (Ask HJ)
I am a 65 year old lady and only 4" 9" tall. I am interested in buying a brand new small car that is reliable and made to last. At the moment I have a...
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