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• VW Golf - Used car dealer - insurance question 28 Sep 2017 (Forum)
  We then had to sign a half a dozen forms to say we didn't want anything other than the car thanks (finance, gap insurance, breakdown insurance blah blah). We did the VED on the computer and I set it the direct debit and then the salesman says that he just needs to see our insurance certifcate.... er nope, did it on the phone 2 hours ago... anyway, it was too late for our insurance company to do anything so we had to leave our new car car on the forecourt.
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  What are the shortest four-seater cars with the best steering lock? 24 May 2017 (Ask HJ)
  What are the shortest four-seater cars that can be reversed into a 25-foot long parking space?
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  I bought a replacement engine but it's faulty. What are my rights? 17 Apr 2017 (Ask HJ)
  My Vauxhall Insignia overheated and the garage says the head gasket has gone. They did the job then said it was now the bottom block and needed an engine....
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  Need a used and reliable estate car for £15k 20 Jul 2016 (Ask HJ)
  I have £15,000 to spend and need a hard working, spacious estate car. I work as a taxi driver and the car will be used for work and must have a good sized...
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  Is the Skoda Octavia prone to dual-mass flywheel failure? 10 Jul 2016 (Ask HJ)
  I have been advised that there was a problem affecting the dual-mass flywheels on older Skodas/Volkswagens. The issue, I am told, caused them to fail with...
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  Is it wise to buy a repossessed car? 11 Apr 2015 (Ask HJ)
  I am thinking of purchasing a car and a came across a company that specialises in repossessed vehicles. Is this wise or am I buying into trouble?
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  Peugeot 207 hasn't worked since I bought it - what should I do? 2 Oct 2013 (Ask HJ)
  I bought a 2006 Peugeot 207 1.6 110 for £2600 from a dealer a few months ago, but have had nothing but trouble with it. At first it was just a dashboard...
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  Dealer is refusing to honour car's warranty - what can I do? 12 Sep 2013 (Ask HJ)
  I bought a used Land Rover Discovery 3 for £9000 recently. The advert stated that warranty covered the clutch and other components of the car, which was...
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  What's causing a 'graunching' noise to come from the front of my Volkswagen Golf? 16 Sep 2010 (Ask HJ)
  I have a 2003 Volkswagen Golf 1.9 TDi. When I depress the accelerator, I get a kind of intermittent grinding noise coming from the front of the car. The...
• Auction bargains - No V5 21 Nov 2008 (Forum)
  I don't need to change, but I am tempted and may keep the Focus in the famly and move my mother's Punto on. Anyway, enough background ....... to the point There were some uber bargains yesterday in the Finance Section (reposessed), for cars with no V5 or other paperwork. I know , if it was reposessed might not have been well looked after etc. I know, future value is a problem, but I buy cash and keep cars for a good while.
• Bought a lemon! First ever new car! 11 Jul 2005 (Forum)
  Do I have to accept this. Ideally I think I would prefer my deposit back and enough money to settle my finance off and by a BIKE!!! Please can anybody advice as so many people keep telling different things. I though about going down the legal route but I would probably end up with a whopping bill knowing my look.
• Dealer advice re naff Vauxhall 20 Aug 2003 (Forum)
  I have just over 12 months to go on the hire purchase before I hit the magical 50% mark when I can tell the finance company to stick it where the sun don't shine so I can't get rid of the car this instance without a financial hit. Question is, should I ask the attractive girl out on the reception? :) Just joking - real issue is I shall be speaking with the MD of the dealership later today and whilst I already have something drafted voicing my complaints and concerns, I would like to hear any comments you might have, perhaps from similar experience.
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  My Mk 7 Golf has a catalytic converter issue, should I repair or get a new car? 1 Sep 2023 (Ask HJ)
  I took my Golf in to an independent garage for its MOT and Service in Feb of this year. It’s a 2015, 1.6 diesel. The garage did not have the tool to reset...
• Audi Q7 - Mis-sold car from Audi, let down by FOC 6 May 2016 (Forum)
  I now have to wait for the head ombudsman to look at the case, but the adjudicator has already stated that they see in favour of the finance company not me so why is an ombudsman going to go against the adjudicator. Any advice would be much appreciated.  
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  Golf 1.4 TSI mismatch 4 Jul 2015 (Ask HJ)
  I entered an agreement to purchase a new car in early June with a local Volkswagen dealer who had agreed to match the best price offered by a UK dealer...
• Help with an HPI report... 30 Mar 2013 (Forum)
  Police stolen VRM not currently recorded by the police as stolen Insurance theft VRM not currently recorded by insurers as a theft Outstanding finance VRM not currently recorded as having outstanding finance Security watch VRM not currently recorded as at risk on the security register Plate transfer Interest registered against a previous plate   Vehicle Condition Condition alert VRM not recorded by insurers as a 'total loss' Condition inspected VRM not recorded as a repaired insurance 'total loss'   Vehicle Documents V5 issue date You have not provided the V5 issue date V5 serial number You have not provided the V5 serial number It has not been possible to determine whether the V5 is one of the stolen documents in circulation.
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  Setting up a small prestige car business 12 Jan 2011 (Ask HJ)
  Could you help me again please. I am 50 years old and I have had an interest in high end cars for many years. I've owned a fair few and turned...
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  My Ford Focus ST has been revealed as stolen/recovered - what can I do? 17 Aug 2010 (Ask HJ)
  I bought an '05 Ford Focus ST-2 in May this year from a Ford dealer for £9000 with only 36,000 miles on the clock. It came HPI clear, with a full service...
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  Truck or treat? 12 Mar 2010 (Ask HJ)
  At present I own a 206 plate Nissan X-Trail Aventura DCI, 4WD, six-speed gearbox. This is my private car and as I own my own limited company. I now wish...
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  Air miles? 29 Aug 2009 (Ask HJ)
  Do you come across many issues with the National Mileage Register? I have just put a deposit down on a used Porsche Boxster with a local dealer. It is...