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Will the Volkswagen extended warranty cover my broken EGR valve? 27 Dec 2016 (Ask HJ)
My EGR valve has gone on my Volkswagen Jetta 2011 and the car has only 42,000 miles on clock . I took Volkswagen extended warranty, will this cover it? -
Should Ford's warranty cover my Kuga's leaky roof? 29 Nov 2016 (Ask HJ)
I have a 2014 Ford Kuga which has developed a leak on the passenger's side of the roof. My local dealership says they will look at it but the leak may... -
What is GAP insurance? 14 Jun 2016 (Ask HJ)
I am buying a Ford Fiesta on PCP and have been offered GAP insurance by the dealer. The GAP insurance offered includes a clause -" covers for negative... -
AA Membership 18 Apr 2011 (Ask HJ)
Last year I insured my car with the AA. I was talked into their Breakdown cover, the renewal for which is due in May. They say the money will be taken... -
Should I renew my warranty which covers my Audi's DSG gearbox? 4 Sep 2010 (Ask HJ)
I need to know about the long term reliability of the Volkswagen Audi DSG automatic gearbox. My car is an 06 plate with 50,000 miles and I bought it from... -
Why won't my warranty cover a burned-out clutch in my Vauxhall Zafira? 1 Sep 2010 (Ask HJ)
Without any warning at all, my ‘57 plate, 1.8 SRi, petrol, 29,000-mile Vauxhall Zafira’s clutch failed quite dramatically. The car went from working fine... -
My girlfriend's BMW Z4 was damaged on a garage forecourt - where does liability lie? 12 Sep 2010 (Ask HJ)
My girlfriend recently chose her local BMW garage to repair the bodywork of her Z4 after a brick was thrown at it. However, before she had taken back ownership... -
If I claim on my classic car insurance, will it affect my other insurance policy? 23 Apr 2018 (Ask HJ)
Will a claim on my classic car insurance policy affect my other car insurance policy? -
Extended warranty won't pay for gearbox failure - what can I do? 8 Sep 2013 (Ask HJ)
I bought a 2007 Toyota Auris last year from an approved dealer, with extended warranty. I’ve recently had some mechanical issues with the car and have... -
A Class, D Grade 26 Sep 2009 (Ask HJ)
About a year ago I helped my student debt-ridden daughter buy a 1999S A Class Mercedes, which looked in very good condition, from what we thought was a... -
Buying a car at auction 12 Dec 2011 (Ask HJ)
Just arrived in the UK last week and looking to buying a relatively new car at a good price. Was told to check the car auctions and saw that BCA is holding... -
My new Vauxhall Corsa's brakes are making a strange noise - will it be repaired under warranty? 18 Jun 2010 (Ask HJ)
I just bought a 59-plate Vauxhall Corsa with 2000 miles. It seems a nice car and is a 1.4 Design, but when driving in low gears there is a grinding squeal-like... -
Engine cover missing after service, what can I do? 12 Sep 2022 (Ask HJ)
I collected my 2021 Jazz from a Honda dealer after having its first service. When I got home I had a look to make sure all the levels were right and I... -
Is the diagnostic check on my Jeep Patriot, as well as the repair work, covered by my dealer's three month warranty? 16 Feb 2017 (Ask HJ)
I recently bought a used Jeep Patriot from a dealer and was given a three month basic warranty from them. It developed an oil leak so I called the garage... -
Rust on Hyundai ix20 - what should I be prepared to put up with? 21 Oct 2015 (Ask HJ)
I have noticed rust on my ix20 which I can't remove with polishing. My dealership is coming up with reasons it probably won't be covered on the warranty,... -
My friend's spare key was stolen - how do we ensure the thief doesn't come back and steal her car? 27 Mar 2018 (Ask HJ)
A friend of mine has come back from holiday to find her house has been burgled. She took her car with her, but the burglars have taken her spare set of... -
Faulty Mercedes - should the car supermarket pay for the repairs? 11 Feb 2015 (Ask HJ)
My 2012 Mercedes C250 went in limp home mode on the motorway last week. The AA came and said there were faults showing on the diagnostics, but could not... -
Buying a used Ford Galaxy from Addison Lee 14 Jul 2011 (Ask HJ)
I am interested in buying one of the Addison Lee Ford Galaxy 2.0 TDCI 6-speed automatics that the cab firm disposes of at 3 years old. However, i am wary... -
My used car warranty doesn't cover lack of smartphone connectivity. Is this fair? 19 Jun 2020 (Ask HJ)
The PCM (Porsche Communication Management) system in my recently purchased 997.2 is quite capable of interfacing with a smartphone, but it doesn't. I'm... -
Is this the cheapest car insurance premium you've heard of? 11 Mar 2012 (Ask HJ)
I read your car insurance challenge a little late. In August I negotiated fully comprehensive policy (including Legal Expenses cover) for myself and wife...
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