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Why was my local Audi garage keen to offer goodwill when repairing an ESP fault on my A3? 2 Nov 2010 (Ask HJ)
My 2007 Audi A3 is less than four years old, has done less than 34,000 miles and has a full Audi service history. Last week the ESP warning light came... -
Big brotherly rub 7 Aug 2010 (Ask HJ)
I would be grateful of any thoughts you might have on this issue. The company I work for has started using "Driving Monitor" to manage staff risk when... -
Getout claws 21 Mar 2009 (Ask HJ)
I have seen you recommend Warranty Direct in the past and so covered my SAAB 9-3 with one of their Extra Care warranties. This was renewed in October last... -
Why is it more expensive to insure electric cars? 9 Apr 2021 (Ask HJ)
The quotes to insure my Nissan Leaf are generally much higher than those to insure my Skoda Kodiaq. Is this a disincentive to buying electric cars and... -
Why do insurers act like they do? 10 Sep 2012 (Ask HJ)
Dear Honest John To say I don't really like insurers is an understatement. We pay them to take on our risks then they'll find any and every opportunity... -
I've made reference to your comments on the Protection of Freedoms Act in reply to a column in Country Life. 30 Jun 2012 (Ask HJ)
Carla Carlisle, a columnist with Country Life, wrote a harrowing piece about an A14 accident in the Travel Section of the DT on Saturday 24 March. I wrote... -
Are clutch problems with the newer Nissan Micra K13 a known problem? 23 Feb 2017 (Ask HJ)
I own a 2015 Nissan Micra K13. After about a year and 35,5000 miles (still on warranty), the clutch in the car broke down and the local Nissan dealer refused... -
What's caused the turbo to fail on my Mazda 6? 26 Sep 2013 (Ask HJ)
My 2009 Mazda 6 2.2 diesel has covered 66,000 miles and is two months out of warranty. Last week I noticed a loss of power and took the car to the dealer... -
Which MPV should I buy? 25 Sep 2013 (Ask HJ)
We will be retiring next year and want to buy a new MPV. My wife will be the only driver, but she has some health issues and it’s important the car has... -
Vauxhall Meriva or the Ford B Max - which would you buy? 14 Aug 2013 (Ask HJ)
I will soon need to change my car to one that is suitable to take two elderly people in the back. I have decided it is between the Vauxhall Meriva and... -
Kia warranty expired two days ago - can I still make a claim? 13 Sep 2021 (Ask HJ)
My wife's Kia Picanto has just failed its MoT due to the airbag warning light remaining on. The car is two days out of its seven-year warranty, and has... -
How do I prove that the DMF was faulty in my car when I bought it 12 months ago? 30 Nov 2018 (Ask HJ)
I bought a used Volkswagen Tiguan in December 2017 and have covered 12,000 miles since. I recently took it for a service and the engineer told me that... -
Is there a known fault with the engines on 1-litre Ford Fiestas? 6 Apr 2020 (Ask HJ)
We have a 2016 1-litre Ford Fiesta. A red engine light came on, so we booked a service at Halfords. They stated that there's an internal sensor that is... -
I only do 8000 miles a year and want a 4x4 - should I go for a diesel? 30 Dec 2016 (Ask HJ)
I need a 4x4 with a high seating position but only cover about 8000 miles a year. I have been offered a good deal on a BMW X1 20d. Do BMWs have the same... -
Faulty trim on my car - what do I do? 2 Sep 2012 (Ask HJ)
Please comment on the below draft before I send it? Dear Sir, I refer to my previous correspondence of the 29 August 2012 and its contents. Having... -
Faulty air con - should the dealer pay for the repairs? 16 Jul 2014 (Ask HJ)
I own a 2007 SEAT Leon, which I have had since new. The car has covered 82,000 miles and has a full service history. The air con was working at 78,000... -
BMW Runflat Tyres 4 Jan 2016 (Ask HJ)
I have a BMW 3 Series Touring (320d X Drive) with P7 runflats. I value the security they provide in being able to continue driving, albeit for a limited... -
Scam? 13 Mar 2011 (Ask HJ)
Can you please tell me if the following is genuine, I am extremely dubious: "The following customer is interested in the vehicle you are advertising... -
Should Volkswagen replace the broken EGR valve on my Volkswagen Touran? 16 Jan 2017 (Ask HJ)
I have just had my 2013 Volkswagen Touran recall part changed, it was an NOx engine control unit (23R7), and only 5 days later (I don't drive it much)... -
Gearbox failure after 50,000 miles - should the dealer replace the gearbox? 27 Oct 2012 (Ask HJ)
I have a 2008 RenaultSport Megane 2.0DCI. It was bought at two years old from a Renault main dealer who has serviced it ever since. I have looked after...
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