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Why has our car insurance increased by such a huge amount? 27 Jan 2025 (Ask HJ)
For some time I have had a multi car policy with LV which covers a new Toyota Yaris Excel in my name and a Toyota IQ in my wife's. I am 81 and my wife... -
Roadside scams in London - be warned... 9 Oct 2012 (Ask HJ)
Due to our slow moving traffic in central London a variety of scams have been invented to part motorists from their money. Sad to say I fell prey... -
How should I proceed with the garage that sold me a BMW 118i with a faulty battery? 15 Dec 2010 (Ask HJ)
I bought a 2-year-old BMW 118d last May from the local BMW dealer. It is a fantastic car, but the stop-start function didn't work from day one. I reported... -
Moby trick? 18 Apr 2009 (Ask HJ)
I qualify for Mobility and would like your advice. Up until now I have always claimed the allowance and purchased a used vehicle approx 3 years old, such... -
Why are my rear brake pads wearing out before the fronts? 28 Jan 2019 (Ask HJ)
My wife's MINI has just failed the MoT as the rear brake pads were worn to 2mm. Is this normal? We have had the car from new and it is just three years... -
Why does our MINI One use so much oil? 30 Oct 2016 (Ask HJ)
Our MINI One 2011 is using an excessive amount of oil. The problem has appeared quite suddenly. In the past 4000 miles the car has used two litres of oil.... -
I was mis-sold a pre-registered car, can I claim for the decrease in the vehicle's value? 13 Apr 2018 (Ask HJ)
I bought a new Volkswagen Golf in October 2017 for my daughter. It cost £17,613 from an online broker and came with a written contract for a new car with... -
What could be causing my Renault Clio's starting problem? 13 Jul 2010 (Ask HJ)
I have a 2003 Renault Clio 1.5 DCi with 70,000 miles. When starting from cold, the engine turns and fires but does not pick up. On the third attempt the... -
Are petrol particulate filters problematic? 10 Feb 2025 (Ask HJ)
My daughter's three month old Kia Sportage mild hybrid petrol automatic recently flashed up an instruction to re-generate exhaust filter having covered... -
What's the most reliable estate car to buy for under £3k? 29 Feb 2024 (Ask HJ)
I need an estate car with a large boot space. It must be reliable, have good fuel economy and low tax. It must cost less than £3000. I am currently a... -
I had an accident in France but am getting nowhere with my claim - what can I do? 22 Oct 2018 (Ask HJ)
I had a car accident in France in August. A lady drove into the back of my car. I was only third party covered on my insurance so am using a no win no... -
A drunk valet driver crashed my car - how do I claim if he won't report it to his own insurer? 6 Nov 2017 (Ask HJ)
My car was involved in an accident last week. It was being driven by a valet parking driver (driving towards Gatwick to meet us at the airport). My car... -
Just bought a 10 year old BMW that had an undisclosed engine issue - do I have any recourse for the £2500 repair work? 21 Aug 2017 (Ask HJ)
I bought a 10 year old BMW 3 Series cabriolet from a private seller two days ago. It had 74,000 miles on it and nearly full service history (missed 1 in... -
I found smoking oil on the back of my Renault Clio's engine. What could have caused this? 21 Aug 2010 (Ask HJ)
I was driving my 2002 1.5 Renault Clio diesel (78,000 miles) the other day when the engine started to make a gurgling noise. I pulled over straightaway,... -
Discovered scratches on recently bought used car - Can I take it back after 2 weeks? 15 Sep 2013 (Ask HJ)
I purchased a 2011 Volvo V60 from our local dealer a few weeks ago. Before I agreed the sale, I walked around the car with the agent to inspect it – it... -
What's the best small automatic to replace my Fiat Panda? 17 Sep 2019 (Ask HJ)
I'm reluctantly looking for a small automatic to replace my 11 year old Fiat Panda, I see Kia Picanto made your top 10 but not Fiesta or Corsa which I'm... -
What things should I look out for when buying a 2008 Ford S-Max? 8 Feb 2017 (Ask HJ)
I'm looking at buying a 2008 Ford S-Max 2.0 TDCi, 133,000 miles on the clock. It's priced at £2650 and I'm looking at it this week. What things should... -
How can I tell when the DPF regen cycle has completed? 18 Oct 2016 (Ask HJ)
I own a 2012 Mazda 3 with a 1.6-litre diesel engine. Recently a warning light came has come on, stating that the oil level is too high. A local mechanic... -
BMW 320i xDrive hesitancy under acceleration 8 Feb 2016 (Ask HJ)
I have a 2013 BMW 320i petrol xDrive manual, with 31,000 miles on the clock. I have had an ongoing issue with a hesitancy under acceleration. When the... -
What's a fair price for a second hand Honda Jazz? 8 Jul 2013 (Ask HJ)
I'm in the market for a Honda Jazz, but have received conflicting information on what a fair price for a 2005 1.4i-DSI SE would be. I have spotted a car...
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