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Are spurious personal injury claims pushing up the cost of motor insurance? 20 Nov 2010 (Ask HJ)
An article in the motoring section recently talked about the rising cost of insurance. It failed to mention some of the reasons for these increases. 1)... -
Why won't Volkswagen contribute to the cost of an ESP/ABS repair on my four-year-old Eos? 22 Oct 2010 (Ask HJ)
I have just had to pay £1,365.46 to replace the ABS/ESP pump of my 4-year-old Volkswagen Eos, which has covered 27,500 miles only. The car was bought from... -
Anti-luck braking 20 Mar 2010 (Ask HJ)
The week before Christmas I was struck with the ESP light stuck on, on my 06 Skoda Octavia 1.9 4x4 estate, with 30,500 miles. Took it to the dealers that... -
Lease car damaged and then repaired - where do I stand? 14 Dec 2015 (Ask HJ)
I was wondering if you could help as I am tearing my hair out. I was supposed to take delivery of a Golf R last Wednesday which I ordered on a personal... -
I need a reliable used car for £12,000 - should I buy a Toyota Prius? 31 May 2022 (Ask HJ)
I need a reliable used car. I only cover 5,000 miles a year, mostly local shopping trips and a monthly long journey to the Lake District from my home in... -
Forgot to tell van insurer about previous claim 18 Oct 2016 (Ask HJ)
I took out a new van insurance policy last month, but forgot to tell them about a past claim for a lost set of keys. The claim was a couple of years ago,... -
What sort of mpg will I get from a Honda Civic? 7 Jan 2014 (Ask HJ)
I am looking to buy a 2010 Honda Civic 2.2 diesel. It has covered 34,000 miles and the dealer wants £10,695. Is this a good deal? What sort of mpg should... -
Dealer won't pay for DMF failure on a new Focus - what can we do? 11 Mar 2015 (Ask HJ)
I have a Ford Focus 1.0 EcoBoost with 5888 miles on the clock. I purchased the car 12 months ago, but it has spent the past three months at the dealer... -
Is my car incompatible with bio diesel? 18 Feb 2014 (Ask HJ)
Since purchasing my Hyundai i30 I have kept its full service history. The car was serviced in October 2013. The car showed no issues - although a fuel... -
Why does my car knock from the left side when turning to the right? 29 Nov 2018 (Ask HJ)
I have an Audi Cabriolet 1999 2.6 final edition that has a knock from the left side when turning to the right. My mechanic has checked the ball joints,... -
Will a modified Morris Minor be difficult to insure? 19 Feb 2018 (Ask HJ)
I've come across a garage that specialises in selling Morris 1000. They also improve/modify them by fitting disk brakes, brake servos, Inertia reel seatbelts... -
Could you suggest a low tech, low maintenance classic? 6 Dec 2017 (Ask HJ)
With all the publicity about over complex, money pit, unfit for purpose cars - what do you recommend as a low tech alternative? I realise regulations don't... -
Could you publish my positive experiences with Warranty Direct? 30 Nov 2013 (Ask HJ)
We have had Warranty Direct cover on our Citroen C6 for two years now. During that time we have had cause to make, I think, three claims, the latest after... -
Where can I accurately test the true mpg figure for my 2010 Vauxhall Astra? 16 Jun 2011 (Ask HJ)
I am contacting you as I have exhausted all lines of reasonable negotiation over the past six months with both the dealer and also Vauxhall themselves.... -
Chattering Class 24 Jul 2010 (Ask HJ)
I have owned a series of S-Class Mercedes. At least ten in a row, all wonderful, and all petrol. Recently, against my better judgement, I bought an ex-demonstrator... -
Cutting down from two cars to one 30 Jun 2013 (Ask HJ)
Age, economics and common sense has prompted us to cut down from two cars to one. Our present cars are a 2009 Honda Jazz 1.4 EX (20,000 miles) and a 2005... -
My insurance company won't cover my car after I changed the number plate - where do I stand? 19 May 2025 (Ask HJ)
I bought my vehicle in January 2025. For my birthday in April my partner bought me a private plate for the car. I changed the plate through DVLA and notified... -
How good is the Honda HR-V? 7 Jul 2016 (Ask HJ)
I am looking to downsize from my Honda CR-V. A petrol automatic is essential and I am considering buying a Honda HR-V, which seems to be a good step down... -
Pink panter 28 Aug 2010 (Ask HJ)
I own a 1997 W202 Mercedes-Benz C180 Elegance Automatic, which has covered 115,085 miles since new, and has a Full MBSH, and is shortly due in 3,000 miles... -
Why are disabled drivers using hand controls discriminated against by insurance companies? 23 Jun 2010 (Ask HJ)
My car insurance is due to expire and my provider for the last two years wrote to say they were stopping this service, but that they would look for a new...
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