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Why is this accident management company asking for my credit card details after an accident? 10 Oct 2010 (Ask HJ)
Yesterday I was involved in a very minor bump and I rang my insurers (Saga). They took all details and then suddenly handed me over to someone from "Claimfast".... -
Can a car trader park his cars all over our residential road? 22 Apr 2021 (Ask HJ)
We have a new neighbour who is apparently a trade plate delivery driver. A couple of weeks ago, his wife door-stepped me, complaining that my works van... -
What are my legal rights against a dealer who sold me a car without a service history? 8 Feb 2017 (Ask HJ)
My 2015 Mercedes-Benz A45 AMG was used and advertised by a dealer. The advert stated it had a performance exhaust fitted (an extra) and a full Mercedes-Benz... -
Volvo cars reliability 12 Oct 2015 (Ask HJ)
I recently took my car for its fourth annual service at TMS Volvo at 46000 miles when, during the service, a gearbox fluid leak was identified. I paid... -
Kicked while down 23 Jun 2011 (Ask HJ)
My dad is disabled and we parked in a B&Q car park. We used his blue badge but also purchased a ticket as well as we have been told to do this by attendants.... -
Electronic Stability of Profits 10 Oct 2009 (Ask HJ)
I see from your correspondent AF that he had a similar problem to me with his ABS. In my case my VW Golf 1.4 had a service immediately (just days) before... -
Mis Match 25 Jan 2010 (Ask HJ)
I purchased a new Volkswagen Golf 1.4TSI Match from a Volkswagen franchise on 24th November, 2010. I bought the car for £16,600. On 27 November 2010... -
Distract curse 18 Apr 2009 (Ask HJ)
As an engineer and a regular reader of your splendid column, I was interested by two recent correspondents, who presented opposing views regarding road... -
Did water ingress cause a boot catch fault on my Mini Cooper? 23 Mar 2013 (Ask HJ)
Can you give me some advice and possibly point me in the right direction of which way to proceed with a problem with my 2009 Mini Cooper cabriolet that... -
Can I settle a PCN for just £5? 18 Nov 2016 (Ask HJ)
I've received a private parking charge notice (PCN) after waiting in my car for three minutes at a shopping centre loading bay. I did not leave the car... -
Why is my car hesitant in first gear? 20 Oct 2014 (Ask HJ)
I have a 2009 Peugeot 308D SW with 65,000 miles on the clock. I drive 30 miles a day on a dual carriage way at motorway speeds. Over the past 12 months... -
ESP failure on Volkswagen Golf - should the dealer pay for the repairs? 24 Aug 2013 (Ask HJ)
It would seem that my 2007 Volkswagen Golf has finally succumbed to the infamous ESP light failure. I bought the car 18 months ago from a dealer and it... -
Should I buy a Ford Focus with a history of problems? 23 Aug 2021 (Ask HJ)
I'm interested in a 2012 Ford Focus 1.0 EcoBoost that's covered 52,000 miles but has had a replacement turbo and dual mass flywheel. Should I be wary? -
Replacement for Toyota Yaris automatic 11 Jun 2016 (Ask HJ)
I bought a Toyota Yaris Automatic (1999 model) 10 years ago. Since then the car has covered 120,000 miles, with no problems. I would like to change the... -
Sporty petrol estate? 11 Oct 2015 (Ask HJ)
I own a lovely Toyota GT86 that is great fun to dive but I have had to buy another car for the dog! Any suggestions as to what I can trade the GT86 for?... -
Honda Jazz damaged by faulty handbrake – who should pa for the repairs? 20 Jul 2013 (Ask HJ)
My Honda Jazz has covered less than 7000 miles and has suffering from handbrake problems. Last week the car ran down our driveway and hit the garage, damaging... -
Is my Vauxhall Zafira going to be reliable? 3 Oct 2012 (Ask HJ)
I have heard that the Zafira's 1.9-litre diesel engine can be a disaster zone. I am now worried as I bought a 20-month-old 1.9CDTI automatic one year ago... -
Will Volkswagen replace the ABS/ESP unit in my Golf? 14 Oct 2010 (Ask HJ)
Is it possible to get Volkswagen to pay for the replacement of the ABS/ESP unit in my Golf, even though the repair has been undertaken by a garage other... -
Which medium-sized car should we trade in our S-Class Mercedes and Volkswagen Polo for? 9 Feb 2013 (Ask HJ)
My motoring habits now consist of a few day trips and a six-week drive in the summer to Italy. When we go to Italy we take the long way round and cover... -
My Ford Focus ST has been revealed as stolen/recovered - what can I do? 17 Aug 2010 (Ask HJ)
I bought an '05 Ford Focus ST-2 in May this year from a Ford dealer for £9000 with only 36,000 miles on the clock. It came HPI clear, with a full service...
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