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• Mercedes-Benz E-Class Estate - Mercedes Fault Code Advice 25 Aug 2014 (Forum)
   I took it to a garage I have used a lot and they ran a diagnostic (for the princely sum of £90) which has come up as P1731 and the car apparently needs a new Mechatronic Valve (total cost incl parts and labour £1,800). The car is not long out of MB warranty and this seems an enormous repair for such a young vehicle.
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  Clutch failure on used car - should the dealer pay for the repair? 28 Aug 2013 (Ask HJ)
  I bought a Rover 75 two weeks ago. The garage told me the car was in good condition and had a new clutch fitted less than 100 miles ago. Since then I’ve...
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  Who will insure my 18-year-old daughter on a classic Singer Gazelle? 30 Nov 2013 (Ask HJ)
  I have seen a 1962 Singer Gazelle 4-door automatic saloon for sale for under £2000, which I would like to buy for my daughter's 18th birthday. We have...
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  Should I insist on an early oil change for my Volkswagen Golf GT? 26 May 2012 (Ask HJ)
  I bought a Volkswagen Golf 1.4 GT (petrol engine with supercharger and turbocharger) 11 months ago. Mileage to date is 5770. I have just been phoned by...
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  I've bought a used Fiat Punto with a number of faults - where do I stand? 16 Aug 2010 (Ask HJ)
  I bought a secondhand 2001 Fiat Punto from a local small independent car dealer. The car came with a one-month warranty covering mechanical problems. Soon...
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  What is the best economical SUV for £12,000? 16 Feb 2017 (Ask HJ)
  We will be looking for a family SUV around April/May and can spend up to £12,000. Will prices come down after the new reg in March? Also, with the crackdown...
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  My motorcycle seized a day after being serviced due to low oil. What are my rights? 2 Sep 2010 (Ask HJ)
  My question concerns a motorcycle, but that is not significant as I believe the circumstances would apply equally to a car. On 22 June this year I bought...
• Mazda 3 & battery / tracker issues 13 Jul 2023 (Forum)
  I posted a while ago about my brother who eventually bought a Mazda 3 from a national dealer.  The car was in Mazda's workshop for most of the time he had it as the battery kept draining.  Now he's got his refund, here's what happened... He bought the car from Arnold Clark and almost daily the battery would die.
• Dodgy Car Dealers 23 Jan 2012 (Forum)
    Now, before I upset anyone, I'm talklng about 'Dodgy Car Dealers' not Car Dealers per se. As I currently have the pleasure (displeasure) of looking for a used car, I have been staggered by the lack of service, and total apathy. I have around £5k to spend, not small change in my mind, but when calling up about cars, or visiting car lots, I've been greeted by; Rudeness, (although at least they acknowledged by presence, some couldn't even manage that) Lies, (those aren't bald tyres sir, they're fine, no the cars supposed to veer to the left) to the classic trying to duck out of their responsibilities with, 'I'm selling this to you as trade, therefore you get no warranty whatsoever', perhaps if they were offering a trade price I wouldn't mind!
• Porsche Cayenne e-Hybrid - Porsche Hybrid 9 Feb 2021 (Forum)
  Porsche tell me that “Insufficient engine use" is what has caused the fault. Are all PHEV technologies the same, or is this problem unique to Porsche? Or unique to my car?   The total lack of support from Porsche has been staggering, their attitude sickening and the car very disappointing.
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  Getting dealt a choker 29 Aug 2011 (Ask HJ)
  I wonder if you can explain this. We have a FIAT Multipla 1.9 JTD Eleganza, 58 Reg, 15,000 miles on the clock. Last Thursday while my wife was driving,...
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  I'm faced with a huge bill for turbo issues with my diesel car - should it be repaired under warranty? 10 Mar 2018 (Ask HJ)
  I have a 2015 Vauxhall Insignia. I’ve only had the car just over a year, but a couple of weeks ago it broke down with white smoke belting out the back...
• BMW X5 - Turbo failure BMW X5 34k 2020 no goodwill?? 14 Sep 2025 (Forum)
  The car has been serviced on time granted outside the bmw network but by a fully qualified bmw specialist with all services performed as per bmw specifications and each service updated to the bmw database using genuine parts.
• Toyota Prius - toyota prius - brake actuator fault 16 Feb 2017 (Forum)
  HJ's Car by Car review mentions:- "Brake actuator fault on 5 year old Prius cost £2,757 for Toyota dealer to repair.
• i30 Diesel 1600 Automatic - My Hyundai i30 Diesel Automatic, Problems 6 Apr 2015 (Forum)
  I bought the used car, which was about a year old, from the Hyundai dealership. It's been serviced by them at the approprtiate intervals. It's done  about 57K miles. The car is nearly five years old. Faults or recalls whilst owning the car: The service book issued was not for my car, but for a Petrol automatic.
• Jaguar X-Type - Knocking noise from rear when braking 11 Jul 2012 (Forum)
  However this noise is not present at all when driving without braking so I guess this must be some issue with the brakes. It is very strange as the car was fine before. The only thing I noticed when reversing the car out the drive was that it felt as though a brake was sticking when I tried to move it. I hadn't used the car for a week or so before and I've had this issue before on my previous 2002 X-type 2.5.
• Ford Mondeo - Ford Mondeo Gearbox fault 20 Nov 2011 (Forum)
  Hi, I stupidly brought a car from carcraft...i know... Was driving along went to drop from 3rd to 2nd at a junction lost power, 1st and 2nd gear nothing happens its like i have the car in neutral. 3rd 4th 5th 6th and reverse are all fine.
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  Why does the cruise control on our Ford Fiesta fail intermittently? 10 May 2023 (Ask HJ)
  My wife has a 2020 Fiesta Vignale (125) with 18,000 miles. She has a persistent problem with both cruise control and stop-start which often doesn't work....
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  Should I buy a Peugeot RCZ or Hyundai Veloster Sport for my motorway commute? 9 Jan 2012 (Ask HJ)
  I'm looking to buy another car for a 50 mile commute to and from work, predominantly on dual carriageway and motorway, capable of carrying at least one...
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  Why does the fitting of a non-Skoda part to my Octavia mean that Skoda won't contribute to repairs? 13 Jul 2010 (Ask HJ)
  After reading your generally positive review, I bought an 07 Skoda Octavia 4x4 1.9 diesel estate in January. It's a great drive and very economical; however,...