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  Buying a used MINI Cooper or Cooper S 5 Dec 2012 (Ask HJ)
  I have around £9000-9500 to spend, as I am upgrading from my current 2004 MINI Cooper. I like the look of the Graphite (or possibly red or laser blue colours),...
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  cambelt replacement 3 Apr 2011 (Ask HJ)
  I own a 2004 Ford Transit Connect TDCI with 108,000 miles on the clock. The Ford service guide recommends replacing the cam belt at 150,000 miles, but...
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  How can I protect my car from the elements? 12 Sep 2024 (Ask HJ)
  I am lucky enough to own a Porsche Cayman S which I normally SORN for approximately 5 months over the winter period. I am about to move & although the...
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  Can my daughter reject her faulty car? 17 Nov 2023 (Ask HJ)
  My daughter bought a Mokka X Elite on the 7th August, after six days the engines management light came on. She contacted the garage who after a discussion...
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  Why couldn't Nissan provide a replacement tyre for my X-Trail? 21 Jul 2012 (Ask HJ)
  Having been unable to drive my 2011 Nissan X-Trail for some months and the 12 month service being due, Marshalls of Bury St Edmunds collected and returned...
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  Failed automatic transmission on 2004 C-Max - can I sue Ford? 23 Aug 2013 (Ask HJ)
  Our 2004 Focus C Max has just had a terminal automatic transmission failure. The local garage (member of Good Garage Scheme) has confirmed it needs a new...
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  Recommendation for SEAT's aftercare. 28 Apr 2012 (Ask HJ)
  When a connecting rod failed and punched a hole in the side of the 1.9TDI engine block of my 2007 SEAT Leon, I didn’t hold out much hope of a happy outcome....
• Car change (mondeo - BMW) 1 Oct 2006 (Forum)
  How much do you think the mondeo is worth? ( I dont have a cap/glass guide handy :( ) Thanks!
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  Used Volkswagen Polos - what's what? 5 Dec 2012 (Ask HJ)
  There's a Volkswagen Polo Match 1.4 80 Automatic advertised by a dealer in Autotrader. It's £6400, with a mileage of 19,000. 1. In Autotrader similar...
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  Intelligent Motorist Pack 30 Aug 2015 (Ask HJ)
  My 2014 Swift was serviced on Friday by the main dealers - they charged me £24.98 + vat for a "intelligent motorist pack". This turns out to be an engine...
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  Jaguar XK8 electrical faults 29 Sep 2014 (Ask HJ)
  I own a 1998 Jaguar XK8, with loads of electrical faults. The traction control warning light is on, there's a gearbox fault, causing limp home mode, headlamp...
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  Gears without tears 22 Apr 2011 (Ask HJ)
  We followed your advice and went to the Automatic Gearbox Centre in Luton. Despite giving them a very tight timescale, and them having to urgently obtain...
• Garage Dispute 6 Oct 2006 (Forum)
  However, on collection, the handbooks had all been misplaced by the garage. After much chasing around on my part, I finally got replacement handbooks. It was clear the car does not have a full service history (confirmed by VW UK). I have asked the garage for the overdue service to be completed at their cost and financial redress for the depreciation in my car given that it lacks a service history.
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  Huge thanks to South Lakes Mercedes-Benz for their help when my E350CDI ran low on oil. 22 Oct 2010 (Ask HJ)
  Driving my Mercedes-Benz E350CDI estate to Barrow in Furness on Thursday, the car told me it was low on oil. I checked and it was. Because I was unsure...
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  Birthday treat 17 Jul 2010 (Ask HJ)
  I’ve just seen your comments in Sunday's paper about 2 year service intervals and related engine failures. I bought my Polo new in July 2006 and when it...
• Should i buy a used Jeep Grand Cherokee? 18 May 2006 (Forum)
  I currently have a 1996 Renualt Laguna 1.8RT probably only worth £350 - £650 The Jeep is in excellent condition, nothing wrong with it and well looked after. Parkers internet guide seems to indicate £3000 under book in good condition. it has 26mpg ave and its impracticality, cost of parts and that it might not get under my garage door and having to park it round the back rather than on the road.
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  What's best in the snow - snow socks or snow chains? 21 Nov 2019 (Ask HJ)
  The recent cold snap has got me wondering whether I should invest in a pair of snow socks or snow chains? Which are best suited to the British Winter and...
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  Can Audi A1 DSG gearboxes suffer hydraulic explosion? 26 Jul 2023 (Ask HJ)
  My friend has a 2014 Audi A1 Sportback s 1.4 auto has covered 40,000. Has been serviced as per service schedule but not at an Audi dealer. Recently she...
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  Should I sell my Volkswagen Passat while used car prices are still high? 3 Apr 2022 (Ask HJ)
  I own a 2018 Volkswagen Passat GT 1.5 TSI Petrol DSG, with a panoramic roof, with 24,000 miles on the clock. It is in very good condition with a full VW...
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  Why has the fuel consumption in my car increased? 7 Mar 2024 (Ask HJ)
  After six weeks of my VW Passat standing idle I took it for its MoT, which since then has shown a marked reduction in fuel consumption. My wife's monthly...