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  Faulty trim on my car - what do I do? 2 Sep 2012 (Ask HJ)
  Please comment on the below draft before I send it? Dear Sir, I refer to my previous correspondence of the 29 August 2012 and its contents. Having...
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  Touran sick, parked 26 Dec 2009 (Ask HJ)
  I purchased a VW Touran, 1.4 TSI Sport model, in July 2007 from Motorpoint. It was second-hand and was first registered on 01/09/2006. In September 2007...
• Suzuki Vitara - Replacement bulbs cost 12 Aug 2025 (Forum)
  I need some help with my 3-year-old car, which is still under warranty. The daytime running light on the left side has packed in, and the LED headlight on the right side isn’t working either. I thought these were just easy bulbs to swap out like in my old cars, but I was told to ring the dealer.
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  The steering rack on my new car was defective - can I claim against the dealer? 6 Jan 2017 (Ask HJ)
  We have had a fairly acrimonious dispute with our local dealer and also VWUK about having to replace track rod ends and the steering rack on a Volkswagen...
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  Second hand Rover engine not as described - what are my rights? 22 Nov 2015 (Ask HJ)
  My treasured Rover 75 blew her CH gasket and literally frazzled her engine so I thought I might as well get another from a scrapyard. I found one allegedly...
• Volvo XC90 - Volvo high pressure diesel pump failure 26 Sep 2023 (Forum)
  Car repaired and I have a bill of 3500 (nearly bankrupted me). Pump/one injector/belt, all changed.   Now I have dilemma: I have no extended warranty, however I know that in case of manufactory defect, warranty in England can be extended up to 6 years (google and gov.uk), but I have to prove that it was manufactory defect.
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  Why is my Honda Jazz turning heavier to the right? 23 Jan 2017 (Ask HJ)
  A week ago I asked about my daughter's 2008 Honda Jazz 1.4. You suggested uneven tyre pressure, which there was, or electric power steering motor wearing...
• Ford C-MAX - Is there a cure for misting Ford headlights 28 Mar 2015 (Forum)
  I recently bought a one year old Ford Cmax Titanium X from my local Ford dealership and have been unable to resolve a problem of misting headlights. They mist up after a run if the car is parked in rain or is washed, or it’s a cold day. It seems that moisture in the units evaporates when the car is in use and then condenses on the cold surface of the lens.   The dealer was persuaded to change the units under warranty, I’m told they were swapped from another new car, but this has not resolved the problem.
• DIY servicing..Can you change your headlamp bulb? 3 Dec 2007 (Forum)
  I am assuming that some models are designed for the third world market where back street servicing is the norm and a complicated car simply would have no secondhand value and it seems to me that these are the future for those of us who can't or won't buy new cars with warranties. I would guess there will be notable exceptions to this theory, the 2CV being an example, but would the bulb test, in general, be a good criteria for judging the DIY friendliness of a vehicle?
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  Is a low mileage pick-up a good buy? 1 Aug 2018 (Ask HJ)
  I have the opportunity to purchase a well looked-after Nissan Navara 2.3-litre diesel auto. It has 9000 miles and was first registered in May 2016. The...
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  Local garage has broken our clutch - what should we do? 22 May 2016 (Ask HJ)
  We are the second owners of 2001 Toyta Yaris 1.3 with 120k on the clock. The clutch started to go at end of last year and it was replaced by a local garage....
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  Key damaged 7 Apr 2012 (Ask HJ)
  The key for my a three month old Mazda 2 Tamura was stuck in the fob so I took it to Mazda where the salesman tried to prise it out of the slot it but...
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  Dropping insurance costs 23 Feb 2011 (Ask HJ)
  A neighbour's daughter has at the age of 18 passed her driving test, she has an old S plate Fiesta as her car and was quoted £1,500 for her third party...
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  Snow tyres 20 Dec 2010 (Ask HJ)
  I noticed that you have endorsed the use of snow tyres recently. I have been Michelin Alpin, M + S rated tyres in winter since 1997 and swear by them....
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  Flatbattery gets you nowhere 26 Jun 2010 (Ask HJ)
  A friend has had a Renault Clio Expression 1.2 16 valve 3-door since its first registration on 15th November 2001. It has done 18,000 miles. Since the...
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  Best small and reliable automatic car? 10 Feb 2020 (Ask HJ)
  We need a new or nearly new reliable small car. It must have an automatic gearbox, 4/5 doors, petrol engine and be large enough for long 200-mile trips....
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  What's the best used car for carrying bikes? 29 Jul 2014 (Ask HJ)
  I will soon need to replace a 1998 Mazda 323 that I have had from new. I would be happy with something similar in size noting that we do little town driving,...
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  Selling with a warning light at auction 8 Sep 2012 (Ask HJ)
  I plan to sell my car at an auction. It was bought new, however, it's always had issues which the dealer or an authorised garage were unable to find or...
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  Could you recommend a car with easy access, a large boot and a long guarantee? 15 Feb 2011 (Ask HJ)
  My 77-year-old mother is looking to replace her 10-year-old Audi A3 with a slightly smaller car. She only does about 4,000 miles per year, and has all...
• Renault - Should I trust Renault? 21 Jul 2024 (Forum)
  We have been very happy with our Kadjar which we bought new 3 years ago. So much so we were on the verge of considering a Clio as our second car But at just 3 years old the automatic gear box on the Kadjar has failed resulting in a lengthy visit to the garage (>10 days) as a part (something to do with the clutch??) has to be ordered Thankfully an extended warranty was purchased!