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Why won't Ford honour the anti-perforation warranty and repair rust on my Ka? 7 Jul 2010 (Ask HJ)
My Ka is nearly six years old, with about 24,000 miles on the clock. It has badly rusted at the bottom of the driver's door, on the inside, above the sill.... -
My car isn't being used right now. Should I let me insurance policy lapse for a few months? 4 May 2020 (Ask HJ)
My car's insurance policy ends shortly and I want to know if I can let it lapse for a few months until more is known regarding the usage of vehicles under... -
I need a large family car for low mileage use. Would a plug-in hybrid suit? 22 Apr 2021 (Ask HJ)
I'm looking to buy a secondhand family car. I will do short commutes to work (7miles), schools trips and occasional long journeys. It will need to be a... -
A friend opened my car door and damaged another vehicle - am I liable? 28 Aug 2019 (Ask HJ)
A friend asked if someone with whom he had done a house and car swap, could drop off his car at my house. When the car arrived he had his wife and two... -
I bought am ex-demo car and the clutch has failed after 5500 miles - should the dealer repair it for free? 16 Jan 2018 (Ask HJ)
On 1 June 2017, I bought a Nissan Qashqai ex-demonstration car with 2000 miles from a Nissan main dealer. The clutch failed last week, so I took it in... -
Car hire at Malaga Airport - what do you think of this? 19 Oct 2014 (Ask HJ)
Seeing in your column the many horror stories about car hire abroad felt it only fair to recount our recent experience at Malaga Airport. We had booked... -
Damaged vehicle repairs 10 Jan 2012 (Ask HJ)
My wife has just had an articulated lorry rip the side off her car on a roundabout and, of course, we are now in the usual insurance tangle. The car... -
Which car i will keep, Nissian Almera 2.2 or Vauxhall astra 1.6 17 May 2011 (Ask HJ)
I have Nissan Almera 2.2D sport (52 reg 84,000 miles). But it failed its MOT and I had to spend £900 to fix it. It took 3 months to fix. I bought it... -
Bore and stroke 27 Mar 2010 (Ask HJ)
Please can you give us any advice regarding a problem with the Toyota Avensis? Earlier this year we noticed our car was using a lot of oil and our son... -
Keyer ceased 27 Feb 2010 (Ask HJ)
My father's Motability car was stolen from the rear of his driveway. My mother started up the car to go and post a letter. She noticed that the letter... -
X Klamation 9 Jan 2010 (Ask HJ)
I have just bought a 2003 Jaguar XK8. I was told I would get a 12-month warranty with the car and when it was delivered by the salesman, I was asked to... -
Will fitting a towbar invalidate my warranty? 17 Aug 2013 (Ask HJ)
I have recently bought a new Ford Kuga and want to get a towbar fitted by an independent company. However, my local dealer has told me (in writing) that... -
What's my BMW 3 Series worth? 15 Nov 2013 (Ask HJ)
I am about to sell my 2006 BMW 320iSE automatic, with full leather and full service history. Can you tell me what the car is worth, it has covered 47,000... -
Given the different between claimed MPG and real MPG, are hybrids worth buying? 2 Mar 2021 (Ask HJ)
Which has just revealed their latest test results of real-time driving/ MPG on hybrids. Given that there's a notable disparity with claimed MPG on most... -
I had a courtesy car after an accident - why is the insurer now refusing to cover the hire car costs? 21 Sep 2017 (Ask HJ)
I had an accident in May and was advised by my local garage to contact an accident management company. They replaced my damaged Audi A6 with a BMW 5 Series... -
Third party lied after an accident that wasn't my fault - what can I do? 22 Sep 2012 (Ask HJ)
My 76-year old wife was driving along a street when the driver of a parked car flung the door open, causing considerable damage to both cars. There was... -
Head gasket gone - should the dealer pay for repairs? 21 Jun 2014 (Ask HJ)
I bought a used Ford Fusion from a dealer 12 months ago. Last week the head gasket went and the car now needs a new engine. The car was bought with 11,000... -
BMW Warranty Support BMW 530D GT 30 Dec 2015 (Ask HJ)
In March 2015 I bought an approved used 2011 530D GT. It has, since then, needed a new window regulator, headlight control module and is booked in for... -
I'm taking my car off road for 6 months. Do you have any storage/maintenance tips? 4 May 2021 (Ask HJ)
I have to take my 2018 Volkswagen Polo (petrol) off the road for 6-months minimum. I have read about battery trickle chargers and wonder what type I should... -
I was hit by an uninsured driver and need to claim from the Motor Insurers' Bureau - how do I do this? 19 May 2010 (Ask HJ)
On 22 Jan 2010 I was hit from behind whilst parked about six cars back at a red light. At the scene the other driver apologised, admitted it was his fault,...
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