smart four two cabrio passion

r******

on the drive home from the dealer, none of the lights worked, so send back. We took out smart service contact only to be told that even if the car needed a service we could not have one before 12 months had pasted. last week and with only 9000 miles on the clock the fan belt stapped and cooked the engine. we got told this was a common fault on the newer cars with stop and go system in place. we had no warning of the belt fail as the sensor that informs of something wrong is the first thing to stop working. Smart help was next to useless, and we ended up having to spend our own money to get things sorted, No follow up from smart and the car was less then a year old. after this we traded the car in for a mini, lost 35% in less then a year of ownship. the mini is much better.

Report as offensive