none - HJ site computer issue - wemyss
Almost every time I go online to this site within a very short time my computer comes up with the message that this site is not responding and have to use ctrl/alt /delete to close it down.
I then get the usual please do you wish to report this to microsoft, and get directed to an help page which gives many options including set your browser back to when it was first installed.
However only use this option if you your browser is completely unusable.
This is the only site I use which ever crashes.
Any suggestions please....

wemyss
none - HJ site computer issue - Graham567

Use Firefox instead.

Also have a look at addons in either IE or Firefox as using extensions can cause problems.

none - HJ site computer issue - Auristocrat
I use a number of motoring forums (Honest John, c*******, Toyota Owners Club, etc), and the HJ website is the only one that exhibits problems with Internet Explorer. These include issues with posting comments, and, recently, the site going unrecoverable.
Rather than recommending that users use another browser, why not work towards making the website compatible with IE.
none - HJ site computer issue - coopshere
Seems like a problem either with your browser settings or your ISP's restrictions. I access the site most days using the latest Internet Explorer, Firefox and the iPads Safari without any problem whatsoever.
none - HJ site computer issue - bonzo dog
I struggle all the time to log in & also to post. No problem with any other internet site or forum
none - HJ site computer issue - madf

Google Chrome: no issues.

none - HJ site computer issue - Bobbin Threadbare

Firefox, no issues either.

none - HJ site computer issue - veryoldbear
Depends which IE you're with. I'm still on IE6 and the site clogs, I really ought to update but I can't be bothered because every time I update IE it usually throws up all sorts of problems.

No problems with Firefox but that has quirks on some other sites. You can't win.
none - HJ site computer issue - GavoTheSane
Depends which IE you're with. I'm still on IE6 and the site clogs, I really ought to update but I can't be bothered because every time I update IE it usually throws up all sorts of problems. No problems with Firefox but that has quirks on some other sites. You can't win.

You really really ought to update that browser! IE6 is ancient!

none - HJ site computer issue - veryoldbear
Depends which IE you're with. I'm still on IE6 and the site clogs, I really ought to update but I can't be bothered because every time I update IE it usually throws up all sorts of problems. No problems with Firefox but that has quirks on some other sites. You can't win.

You really really ought to update that browser! IE6 is ancient!

Just checked again, it's actually IE7, but that's still pretty old. By why have to keep updating things? Why the F can't Microsoft keep some level of compatability between versions?

none - HJ site computer issue - GavoTheSane
Depends which IE you're with. I'm still on IE6 and the site clogs, I really ought to update but I can't be bothered because every time I update IE it usually throws up all sorts of problems. No problems with Firefox but that has quirks on some other sites. You can't win.

You really really ought to update that browser! IE6 is ancient!

Just checked again, it's actually IE7, but that's still pretty old. By why have to keep updating things? Why the F can't Microsoft keep some level of compatability between versions?

Technology moves on, sites are built using newer technology that isn't available in older browsers. IE9 is compatible with 99% of the sites that work in IE6!

none - HJ site computer issue - Mike H

Firefox, no issues either.

My computer occasionally freezes with HJ on Firefox, usually necessitating a closedown and restart of Firefox. I use Chrome a lot but for different things, so can't comment on its performance with Chrome. Hardly use Explorer.
HJ site computer issue - Fernando P

I have recently had, for several weeks, exactly the same bad experience as Wemyss when trying to use IE for HJ Backroom. I now use G Chrome for HJ Bk and have had no more problems.

HJ site computer issue - veryoldbear

It's probably due to the cookies and popups and all the cr***p that web people chuck in nowadays. It is, I understand, for our "comfort and convenience" or possibly our "enhanced site visiting experience" are some such round objects.

HJ site computer issue - Simon
I have the same problem when browsing this site using Internet Explorer and that is on two different computers running two different versions of IE. I think that the Honest John website should be made to work on all browsers rather than just telling folk to use something else. I find that Internet Explorer works fine for everything else on the Internet.
HJ site computer issue - Avant
As a moderator on this site I share your frustrations, and will yet again take this up with the developers.

Like others, I find no problems with Google Chrome, which I normally use to access this site, or Firefox: the annoying thing is that the issue with IE9 is intermittent, like that rattle in a car's nether regions that miraculously disappears when the mechanic drives the car.

I never had a problem with IE before IE9, and I had thought it was only IE9 that had the issues, so Simon's post above is interesting.

There is no doubt that IE9 is a deeply flawed system: although this is the only site where I have problems getting on to it, there are many others where everything stops for no apparent reason with the complacent little Microsoft message 'not responding'.

What I don't understand is why this site should have problems for many of you posting above (and probably many others who give up and go away), while other sites don't. I will do my best to get an answer to that.

I have written this via IE9 rather than Google Chrome as usual - now let's see if it allows me to post. First, I'll save it in case it doesn't....

Edit - yes, amazingly it did.

Edited by Avant on 23/07/2012 at 23:32

HJ site computer issue - wemyss

I'm sorry but also pleased that others also have problems. Very rarely have I had any other sites which fail to respond. I use IE8.

Thanks for your responses.

wemyss

HJ site computer issue - bathtub tom

>>There is no doubt that IE9 is a deeply flawed system: although this is the only site where I have problems getting on to it

?

??

???

My neighbour doesn't talk to me.

Apparently, we're the third family to live in this house he doesn't talk to. They've all been weird beggars, just like the family over the road they don't talk to and the others down the road.............................

none - HJ site computer issue - Avant

Interesting. I sometimes post on another motoring forum which is also financed by adverts. I've just noticed that in their computer-related section there has been a recent thread about similar problems as here with IE9 (curiously, I myself don't have a problem with that forum).

This makes me think that it's advert-related. If I access our forum via IE9, there is always an insurance advert on the screen when I log off. I never see this when logging off after using Google Chrome.

Curiouser and curiouser.....

none - HJ site computer issue - RT

Firefox with the ad-block extension works ok, if slow at times.

none - HJ site computer issue - Dabooka
Maybe I'm the only person who logs in at work too, and here I have no choice to which browser to use; I get IE 8, and no debate.

Generally speaking it's alright, but the last week or so whenevr I click on a thread it forward straight to an advert so I find myself trying to click on the cancel button before it forwards.

My mopuse aiming ability is getitn to be rather good now! :-)
none - HJ site computer issue - thunderbird
This m
none - HJ site computer issue - thunderbird

The previous message was typed in IE9.

At work I have no option to use anything other than IE9 and there are never any issues with websites other than Honest John.

At home I use IE8, Firefox, Seamonkey, Midori, Chrome, Opera and never have an issue on any of the compters or operating systems I use (XP, Win7, Mint, SliTaz, Puppy, Crunchbang) but use IE9 and there is a problem.

So rather than simply saying "change to firefox or Chrome" I would suggest that HJ gets the problems sorted since in my expereince the preoblem is only associated with this site.

Blaming IE9 is simply unfair when some people cannot change browsers.

none - HJ site computer issue - Dabooka

Completely agree, it's rather poor in this age to be blaming the browser. Maybe I should dig out a copy of Netscape?!

Incidently, I've copied the url the page automatically tries to load up (which actually loads up blank);

Now I'm no programmer, but that looks as if it's repeating to me?!

Edited by HJ Editor on 27/07/2012 at 16:48

HJ site computer issue - thunderbird

Good news, I hope. Our guys have had a look at the issue and think they may have fixed it. If they haven't, please let me know at letters@honestjohn.co.uk (it's the quickest way).

HJ

No they haven't, just done the usual on me.

HJ site computer issue - Collos25

Explorer works perfectly in Germany in the UK its hopeless its the only web site that gives me problems.

HJ site computer issue - Dwight Van Driver
I wish someone
HJ site computer issue - FP

I'm now getting posts displayed wider than before, with the result that the top ones disappear beneath the ads. (Using Opera - never had problems before.)

Edited by FP on 26/07/2012 at 19:14

HJ site computer issue - Avant

Let's see if this post works - I've come through IE9 instead of the usual Google Chrome.

Perhaps others would like to try accessing the site via IE9 to see if there's a difference.

(Edit - this posted easily enough but it too a while for the site to let me log in.)

Edited by Avant on 26/07/2012 at 19:23

HJ site computer issue - Auristocrat

I have just accesssed HJ using IE9, Opera and Google Chrome.

The posts in IE9, Opera and Google Chrome both go into the advertising column, and where adverts appear, the ads hide the wording in the post.

This occurs on both my Windows 7 laptop (new in November), and my Windows 7 desktop (new in June).

The site becoming unresponsive is as bad as ever.

HJ site computer issue - thunderbird

I have just accesssed HJ using IE9, Opera and Google Chrome.

The posts in IE9, Opera and Google Chrome both go into the advertising column, and where adverts appear, the ads hide the wording in the post.

This occurs on both my Windows 7 laptop (new in November), and my Windows 7 desktop (new in June).

The site becoming unresponsive is as bad as ever.

Just tried this post on 4 laptops using WinXP, Win7, Mint and SliTaz. I have tried IE8, IE9, Firefox, Chrome, Opera and Seamonkey, the result is exactly the same in every instance and just as Auristocrat says.

But it only affects this post, all the other posts are as normal.

Looks like the "improvements" only affect this post, fortunately.

HJ site computer issue - Auristocrat

After trying to restore HJ in IE9, now getting a message saying 'Internet Explorer has stopped trying to restore this website. The website continues to have a problem'.

HJ site computer issue - Fernando P

As soon as I open the HJ Backroom on IE I get in the treacle quicker than before and then - stop. I think it is adsitis. I will revert to G Chrome.

HJ site computer issue - Hamsafar

There is something every wrong with the website.

On my Mac OS X 10.8, Safari 6, the HJ forum threads can scroll sideways for like a mile (11 page-widths in fact)

The right hand column is on top of the posts so one can't read them.

Your browsers probably can't render the page because the formatting is all out of bounds.

Edited by Hamsafar on 26/07/2012 at 22:20

HJ site computer issue - DougB

Hi - Constantly get the 'recover' message in IE9. Rarely in Chrome but still get the 'Ads over posts' problem at top of page.

DougB

HJ site computer issue - Hamsafar

dl.dropbox.com/u/1273965/Screen%20Shot%202012-07-2...g

Edited by Hamsafar on 26/07/2012 at 22:25

HJ site computer issue - Jase

Is there a release you can roll back to that is more stable and troubleshoot the latest version of the site out of the public eye in a test environment?

Perhaps you have a public facing test environment? Happy to try a few posts there if it helps. You could lock it down with a username and password and mail willing volunteers using the email addresses underlying our usernames.

Just an idea.

HJ site computer issue - Collos25

If I am in the UK and use network 3 internet I always have problems if I use T mobile no problems .

HJ site computer issue - RT

If I am in the UK and use network 3 internet I always have problems if I use T mobile no problems .

I always use the 3 network, via a mobile broadband dongle, whenever I'm away from home - without any issues - using Firefox and XP.

HJ site computer issue - Collos25
Just a test to see if there is a
HJ site computer issue - Avant

Well, clearly there isn't, Collos! Please be sure to let HJ know as he has requested.

HJ site computer issue - oldgit

I usually adopt the attitude that if there is the occasional website that gives me grief or, like a certain rather old one that requires me to have Java then I just don't bother to go there anymore. Life is too short to bother about such matters. Go elsewhere!

HJ site computer issue - Avant

That's a perfectly reasonable line to take - although I'm glad you're still with us, Oldgit - but we'd prefer not to lose people; which is why I join HJ in urging anyone who has a problem accessing or posting to let him know at

letters@honestjohn.co.uk

HJ site computer issue - mlj

I have switched pop up blocker off and guess what? My first post in months and the site works fine.

Cheers HJ.

HJ site computer issue - Auristocrat

Just done the same - and it seems to work

HJ site computer issue - meldrew

To add to this thread IE8 locks up within seconds of opening the site. Firefox works fine. I blame the programmers!

HJ site computer issue - madf

Chrome OK

IE8 just tested on a thread: no lock up.

XP Pro plus Norton Internet Security plus PC Utilities: no problems at all...

I think most of the complaints may be systems with poor security software.

HJ site computer issue - Collos25

Rubbish

HJ site computer issue - Auristocrat

Further to my earlier post re turning off the pop-up blocker, the next day the site was behaving as badly as ever. Sometimes it is fine, other times it needs recovering virtually every page (sometime I get a message stating IE is unable to continue recovering the site).

This is on two computers:

1) a Samsung laptop bought in November - running Windows 7 64 bit and Microsoft Security Essentials (scored higher than Norton in the most recent Which? test on internet security suites).

2) an Acer desktop bought new in late June 2012 - running Windows 7 64 bit and the free trial of McAfee internet security.

The security software isn't to blame.

HJ site computer issue - oldgit

Why waste time with this? I'm on a two year old Acer laptop with Avira anti virus and have no problems. Also I.E.8

I have just bought a new Acer laptop with that wretched I.E.9 installed and also Avira's anti viurus but this laptop does give trouble with HJ's website from time to time but hey, no probs with c******* where I reside most of the time.

HJ site computer issue - Auristocrat

For those who are quite happy with IE8/9 and don't want to swap browsers just to view the HJ site, it is quite annoying. Especially when other sites don't have the same issues (eg. c*******, Toyota Owners Club, Hyundai Owners Club, ARon-line, etc).

Have e-mailed HJ directly.

The stock reply seems to be to use another browser or blame Microsoft for updating their programs, etc. However, as HJ is the only site I continually have problems with, perhaps the only effective answer is to stay away.

HJ site computer issue - Dwight Van Driver

>>>>The stock reply seems to be to use another browser or blame Microsoft for updating their programs, etc. However, as HJ is the only site I continually have problems with, perhaps the only effective answer is to stay away. <<<<

Likewise.

Monzilla/Windows7 /Aol 9.6/AVG (paid) on a two month old Del XPS 8500 (not cheap)

Go to home page and PC locks.

Control/Alt/Delete to get prormamme to end and if lucky all OK but if not restart.

Not an odd occasions but virtually every time I visit the site and then if I am lucky my submissions accepted. Not always.

HJ this site not firing on all cylinders and hasn't been for some time - new engine required............

dvd

HJ site computer issue - wemyss

Logged on this morning and very quickly the cursor arrow turns into the hour glass and the site is locked. After closing down and restarting it is now working again. This is similar to how it has worked for the past week or so. I use IE8 and very rarely does this happen on other sites so can only imagine that the problem is nothing to do with my computer.

I was one of the first to use HJs site many years ago albeit under another name. It never used to give any problems. At that time there were many more posts than at present and it just may be connected to this problem.

wemyss

HJ site computer issue - wemyss

HJ,

NO. I have the motoring discussion in my favourites and go directly to this. I mentioned the hour glass appearing. I should have said its the hand which appears when the site locks down. . Just in case that means anything......

wemyss

none - HJ site computer issue - concrete

Despite the fixes I am having great difficulty navigating arouns the site. It does not seem to matter whether it is Internet Explorer, direct from the top box to www etc. Google Chrome is a disaster, keeps crashing or just closing down. I get into the site look at a couple threads then it freezes. It will end programme after some bidding or extreme is Cntrl, Alt, Delete. It is a right pain. There must be something wrong. I have been warned that Firefox is not a good programme for compatability with my present software. Cheers Concrete

none - HJ site computer issue - Collos25

Since the so called upgrade it is now on any of the computers that I use impossible use internet explorer ,before it was a bit hit and miss but now its a complete no no.Seeing that it is the only site that gives problems then in my opinion its not the fault of IE but the actual web site.

none - HJ site computer issue - fredthefifth

I use ie8 and it goes not responding every time. Have to use firefox.

none - HJ site computer issue - Auristocrat

Yesterday and today, I've found the site still becomes unresponsive - sometimes every time the page changes. Also I've experienced that Windows will stop IE recovering the site.

none - HJ site computer issue - Avant

Both HJ and I have repeatedly said that if anyone has a problem accessing this site, would they please E-mail him at

letters@honestjohn.co.uk

I really don't know how I can make this any clearer!

none - HJ site computer issue - Auristocrat

Did that on 10th August - do people need to send repeat e-mails just to confirm problems continue, or can this be seen from comments on this post?