first off - WELL DONE HYUNDAI!
great result, all they need to rectify is the expensive parts list and first place will be a cert next year.
Renault looking appauling again, other of note is audi who look terrible.
And how do Seat make VW chassis better than VW?
Rover-Mg result was decent - room for improvement.
Fiat seemed to do well.
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Yep - and as a new Mazda owner I'm delighted that they are top of the table once again.
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I know we always have rows about validity of these things, but the Warranty Direct survey seems particularly misleading to me. They call it 'reliability index' and talk of 'more reliable' etc, but the main index doesn't actually measure reliability - it measures cost of repairs.
So, for example, their main index shows that Ford is 'more reliable' than Toyota, yet when you look at the details Ford have 32 breakdowns per 100 policies, whereas Toyota have 18. (It's the high cost of Toyota repairs that brings down its 'score').
While I can see that for a warranty firm, cost of repairs is more important than frequency of repairs, for me frequency is much more important. I'd rather have one breakdown per year costing £500 than two breakdowns, each costing £200. I guess at least they do publish the breakdown frequency table, but I'd like to see them give it more prominence.
Having said all that, I'm glad (as a Toyota owner) that they're highlighting the high cost of Toyota parts - hopefully it will embarass Toyota into reducing their parts prices.
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I think Dylan has a good point. I'd go further and say that what we really need to know are the the number of breakdowns, as opposed to running repairs. I'd really like to know which cars are most likely to leave me stranded at the roadside!
Overall, though, I am also interested in the number of repairs times average price figure as that tells me how much I might reasonably expect to have to pay out on a particular car. So, for example, I wouldn't choose to buy a discovery because the gearbox is known for going wrong and is expensive when it does.
The other factor which is becoming an increasing problem is the delay in getting the repair done. My car has needed a few repairs this year, and the average delay getting it into the garage has been three weeks. The cost of the repair becomes less of an issue if I have to hire a car for three weeks two or three times a year!
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Likewise with Subaru.
The fact that they hardly ever go wrong doesn't seem to be the main issue with this survey - it's how expensive the resultant repairs are.
It seems to slant the figures and interpretation somewhat.
I would have thought folks would prefer a car that is surveyed to NOT go wrong very often, if at all, rather than one which is cheap to repair WHEN it does go wrong.....
jd
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but what they have done, is highlighted the apauling high prices for far-eastern manufactures and why they are such a pain when things go round.
Im still surprised nobody has come into the parts market with an extensive list of jap and korean parts, at ford and vauxhall prices.
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also worthy of note.
the high costs and the fact lots of far-eastern buyers have to go to a dealer, are partially due to the fact when most korean/jap parts have a knock or crash - they come of far worse than their european rivals due to poorer safety and quality of body panels.
This results in a lack of scrap yard spares and parts to pick up.
Ive been looking for nearly two months for a hyundai accent mark 2 bonnet!!!
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I see where you are coming from but ....
speaking from my own experience, I have owned seven different Subaru over the years - must have covered over 250k miles in total in them ....
In between I also had a Passat Tdi (to experience the supposed high quality and economy) and I had more trouble in 12 months with this one car than with 7 Subaru put together. Lots of visits to the dealer, all under warranty bar the turbo that blew just out of warranty, and nothing but aggravation.
With the Subaru - nothing. Not a single trip to the dealer outside regular servicing - this is over seven cars remember.....
I think, in my case at least, it is certainly worth putting up with the very high parts prices of Subaru, mainly because I have never needed any !
jd
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.>> also worthy of note.the high costs and the fact lots of far-eastern buyers have to go to a dealer, are partially due to the fact when most korean/jap parts have a knock or crash - they come of far worse than their european rivals due to poorer safety and quality of body panels. This results in a lack of scrap yard spares and parts to pick up. Ive been looking for nearly two months for a hyundai accent mark 2 bonnet!!!
daveyK_UK
You continue to post these tedious messages about Hyundai, yet in another post you claim to have owned 5 Hyundai and 2 Kia cars. Why do you keep buying them?
Far Eastern vehicles are not necessarily 'poorer' when it comes to safety (check out some NCAP ratings..). The quality of body panels is also good, in my experience.
The US is a big market for Japanese and Korean cars and the US market demands high standards of both reliability and passive safety.
I agree that parts prices can be high - but that is also true of European brands. As an example, an idle air valve for a Hyundai Sonata 2.0i that I replaced about a year ago cost about £150. Rather less than the £180 that Vauxhall want for an equivalent Vectra part. Of course there is less availability of 'second source' parts for Far Eastern cars - but that is because the market for such parts is small (because they are not required very often).
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>>Im still surprised nobody has come into the parts market with an extensive list of jap and korean parts, at ford and vauxhall prices.
Let's look at a few vauxhall prices :-
HT leads for V6 Omega : just under 200 quid per set
Crank sensor for 2 lite Omega : 100 quid
PAS pump for 1.8 cavalier : 360 quid
I thin k these apretty comparable to jap prices! :-/
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I can't help feeling rather smug having, like Volvoman, bought a Mazda.
An MX5, no less, perhaps the most reliable sports car in the known universe.
I feel even better when I remember how I talked Her Outdoors out of buying an Elise. (Oh for a large garage/workshop and very very deep pockets.......)
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