Why couldn't Nissan provide a replacement tyre for my X-Trail?

Having been unable to drive my 2011 Nissan X-Trail for some months and the 12 month service being due, Marshalls of Bury St Edmunds collected and returned my car duly serviced and, although it had only...

Consumer rights and garage repairs

I know garages are a consumer rights minefield, but can a basic principle be established about labour and diagnosis? Lately I've had a garage charge me hundreds of pounds for basically failing to correctly...

Trevor King fixed my Mercedes-Benz A Class ECU transmission fault - many thanks!

My 30,000 mile A Class, serviced by Mercedes-Benz, suffered the dreaded ECU transmission fault warning light. The Mercedes garage informed me that a repair would cost £1700 and, if it was the gearbox,...

Big thanks to Ford dealership Perkins of Rayne.

I am a happy owner of a Ford S-Max diesel. I have my servicing done by an independent Ford dealership (Perkins of Rayne). A month after my latest service I called in with a bulb blown in the tailgate....

Very pleased with customer service from MSB Skoda, Darlington.

I purchased an ex-demonstrator 1.6 diesel Octavia from MSB Skoda in Darlington in August 2010. To date I have been very pleased with both the car and the aftercare service from MSB. However, after about...

Can I recommend the Ford dealer Tuxford Road Garage of Notts?

I would like to recommend a small Ford dealer: Tuxford Road Garage, Boughton, Notts. I recently decide to buy a nearly new Fiesta traced by internet. I agreed a price for my car and the Fiesta over the...

Great service from Ray Chapman Motors and Volvo.

When my 2007 Volvo S40 was recently in for its fifth year service it was spotted that the climate control was not operating (the weather having been too cold for me to notice). The fault was diagnosed...

Recommendation for SEAT's aftercare.

When a connecting rod failed and punched a hole in the side of the 1.9TDI engine block of my 2007 SEAT Leon, I didn’t hold out much hope of a happy outcome. SEAT UK and Miller and Middleton SEAT in Colchester...

Do the plugs in my 2004 Audi V6 saloon need to be gap adjusted?

For the past four years, I have enjoyed completely trouble free motoring from my 2004 Audi 2.4 V6 saloon, thanks entirely to the superb (and modestly priced) servicing care received from my local independent...

Thanks to the AA, Caffyns of Folkestone and Network Q for promptly repairing my Volkswagen Polo.

Last Monday my 2007 Volkswagen Polo 1.4 TDI with only 35,000 miles on the clock blew up on the motorway. I phoned the AA and was towed off promptly and taken to a local garage, Caffyns of Folkestone. A...