Must we supply the spare key for a car which was written off but has actually been resold?

My daughter had an accident where the insurers wrote off her car. We were under the impression the car was being scrapped, but it turns out a dealer has rebuilt it and sold it on and we are now being hounded...

Where can I get replacement car keys in Kent?

I am looking for a replacement car key for a Ford Fiesta and I have read in your column that this can be done more cheaply by providers other than the dealers. I live in Dover. Could you give me some names?

Where can I get a replacement remote key for my Hyundai Coupe?

The remote locking key unit for my Hyundai Coupe has just gone faulty. After fitting a new battery it still failed to work, so I contacted my local Hyundai agent to price a new one. I was told that it...

I bought a Volkswagen Beetle from a dealer who agreed to send the FSH and spare key later - he hasn't. What can I do?

Three weeks ago I part exchanged my old car for a Volkswagen Beetle from a local dealership. Half way into the journey to view the car (and potentially purchase it) the garage owner rang to say he had...

Fobbing off

My uncle mentioned that you had an article on how to get cheaper coded car keys. I have just bought a 51 plate Golf GTI and have been quoted £96 for a new key. Can you tell me how/where to purchase a cheaper...