Ask Honest John

Most recently answered car hire questions
Can you offer any advice regarding car hire in Thailand?
I recently returned from the US, having hired a car from Dollar at Los Angeles International Airport. I was charged for a full tank of fuel on collecting the car, with no refund for unused fuel. I accepted...
I own a Mazda, and my local dealer has given me a leaflet on “Call Mazda First", asking me to contact them in the event of an accident, before calling my insurance. Is this service just a front to get...
A friend (middle-aged female) hired a car from Enterprise Car Rental, Nottingham, and returned it on Monday last (11th Feb) at 1230 hrs. The car was examined by an Enterprise employee ('Employee A') who...
I hired a car in Portugal via a UK-based broker with prepayment voucher. Reported within 24 hours that car seemed to be low on oil. Local firm refused to collect car and replace. Told me to buy oil and...
My wife and I will be hiring a car for thirty days in New Zealand next February. Please can you inform me of reputable insurers who provide a Collision Damage Waiver for a reasonable sum?
Avis is not the only hire company to install transponders in their cars to deal with the toll charges on the Algarve motorway (A22). They were beaten to it earlier this year by a small local company in...
Two ladies wish to hire a car from Perugia airport. We have tried several sites but are very confused about the insurance. We cannot afford to pay too much but do not want to end up with a bill for damages...
We need to hire a car in Spain next week. From you correspondence do you have a feel for the company least likely to rip us off on spurious damage etc?
Are there any age restrictions on car hire in the UK, i.e. for over 80s? In particular from the USA into Heathrow. The person has dual nationality and holds a UK driving licence.