Car in for warranty repair - should I have to pay for a courtesy car?

Can you tell me if I should be forced to pay for a courtesy car? My 2011 Renault Megane has suffered head gasket problems and it’s going to be off the road for weeks. Renault have agreed to fix it under...

Used car has had its warranty invalidated - what can I do?

I have just purchased a 2010 KIA Sportage from an authorised dealer; however, the state of the seven year warranty is starting to worry me. Looking at the paperwork, it seems that it hasn't been serviced...

Will an oil change void my BMW warranty?

I recently had an oil change carried out on my 2008 diesel BMW 3 Series by a non-franchised garage. I have a BMW warranty that I pay for on a monthly basis, but I have discovered AFTER the oil service...

My new car developed expensive faults - and the dealer refused to help

I bought a car for £5500, which was the top end of the prices for the year model and mileage. The dealer told me they would provide a three month warranty, but when faults began to appear within this period...

Volkswagen Golg - Faulty EGR Cooler

I bought a September 2009 Volkswagen Golf 1.6 TDI eight months ago from a main dealer. The car came with with one year's extended warranty. There is now a warning light on, and it's loosing power. Volkswagen...

Had to have my Citroen Picasso's sump re-threaded during a service - should I pay?

I have owned my Citroen Picasso for two and a half years from new. I have just had a 50,000-mile service and the garage phoned to tell me that I might have to have a new sump, as the threads in the oil...