What's the whining sound coming from my Citroen C4's automatic gearbox?

I have just purchased a 2007 Citroen C4 automatic and have noticed a distinct whining noise when the speed is in between 34-38mph. At 35mph the noise is constant. I returned the car to the dealer for them to test and inspect it, but the dealer has dismissed the issue and said that it is not a problem. Their mechanic road tested it and an independent gearbox technician said that as there is no fundamental gearbox issue, it does not render the car unusable. Is this a known issue? The car has a 12-month warranty. Do I have the right to reject a duff car?

Asked on 6 September 2010 by Y

Answered by Honest John

Its not a known issue. Your rights are here: www.honestjohn.co.uk/faq/consumer-rights

If you are worried, what you need to do is make it a matter of record by sending a letter by special delivery to the dealer principal outlining your concerns. He cannot then deny receiving it.

Tags: automatics rejecting a car legal and consumer advice unexplained noises

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Citroen C4 (2004 - 2010)

Brave styling, decent quality interior and excellent crash test ratings. 1.6 HDi EGS qualifies for £30pa tax. Good compromise between ride and handling