Renault Twingo oil leak - can I make a warranty claim?

I purchased a used 2013 Renault Twingo from a Ford main dealer many miles away. It was purchased over the phone and came with a three month warranty including mechanical, electrical and multimedia.

The Renauilt had an oil leak, evident after a month, which I've just had fixed by a local independent Renauilt specialist. The supplying retailer now wishes me to deal directly with their warranty firm to discuss reclaiming the cost. Should I do this or should I insist on dealing with the retailer directly?.

Asked on 10 September 2016 by George Clegg

Answered by Honest John
A warranty insurer could not be held liable for an oil leak that pre-existed taking out the warranty. Normally the dealer would be liable for the first six months, but you should have referred the matter to the dealer first. See:
Similar questions
The 5 year manufacturers warranty is about to expire on my Toyota. Do you think it sensible to take out a new Toyota approved warranty?
I purchased two years extended warranty on a Mercedes-Benz C-Class, purchased from Motorpoint. The car recently developed a fault, which was rectified by a Mercedes-Benz garage, having first received authorisation...
I bought a used approved R-Class from a big Mercedes-Benz dealer around 16 months ago. The car has had a history of problems from the time I purchased it i.e. steering wheel issues and suspension problems....
Related models
Practical cabin layout, with sliding rear bench. Comfortable ride.

Ask Honest John

Value my car