New car needs engine rebuild - what are my options? | Ask Honest John

New car needs engine rebuild - what are my options?

I purchased a new Chevrolet Captiva a few months ago. Within weeks of owning the car an oil drip appeared on my driveway and the dealer told me to bring it in for a check-up. However, on the way to the garage, the oil light came on and it broke down. By the time the recovery service arrived the car and dumped all of its oil onto the road.

The dealer has stripped the engine down and told me they are replacing the oil pump and some connectors, but I am not happy. I spent £30,000 on this car and god knows what damage has been done to the engine. Can you tell me what my options are?

Asked on 28 August 2013 by john magnus

Answered by Honest John

The car was fundamentally faulty when you bought it and it's still within six months of date of purchase. Demand either a completely new engine (not a rebuild) or your purchase price back minus an allowance for your use of the car from march to August. Law here: www.honestjohn.co.uk/faq/consumer-rights/

Tags: rejecting a car legal and consumer advice technical issues

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