Misleading advertisement
I recently bought a car from a franchised dealer. The car was advertised as 2 owners (I have a copy of the Auto Trader advert), which influenced my decision to buy and which I believe affects the value. I paid a good price, £9995, which included a 12 month warranty.
Having received my V5C it turns out that there have been 5 previous owners. The garage has said sorry, but say they showed me the "History" so I should have known. For me the "History" meant service and repair record. It never entered my head that the number of owners would be wrong.
I feel stitched up. What can I do, if anything?
Having received my V5C it turns out that there have been 5 previous owners. The garage has said sorry, but say they showed me the "History" so I should have known. For me the "History" meant service and repair record. It never entered my head that the number of owners would be wrong.
I feel stitched up. What can I do, if anything?
Asked on 29 May 2013 by Phil of Haynes
Answered by
Honest John
If it was advertised as "2 previous owners" then you have the evidence that it was misleadingly advertised and the small claims track of the county court now allows claims up to £10k, so you can reject the car.
Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.
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Dear Honest John,
Please help me choose my next car. I would like it to have:
Please help me choose my next car. I would like it to have:
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