Can I reject my car as faulty?

I bought a new Ford Ka in March. I wish to reject the deal as the car has had a fault since new, and despite several attempts to fix it by the dealer they have failed.

Ford finance refuse to let me cancel the contract. I have quoted breach of contract for supplying a car which is not of satisfactory quality etc.

What is my next course of action? At the moment the car is with the dealer as I returned it to them with the keys and paperwork, which they refused.

Asked on 29 September 2012 by buonvino

Answered by Honest John

Obviously it depends on what the fault is and whether it is real or imagined. If you can get an expert witness to sign documentary evidence that the car is significantly faulty and the Ford dealer has been unable to fix it then you can legally reject the car as having been faulty when you bought it. See: www.honestjohn.co.uk/faq/consumer-rights/

Tags: rejecting a car owning small cars

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