My car was incorrectly shown as uninsured and I have received a letter from the police - what can I do?
I renewed my car insurance with LV in April (and taking effect on the expiry date of 2nd. May 2026). Last week I received a letter from the police claiming it was not insured, although it contained several caveats as to why this might be. Viewing my renewal receipt and certificate, followed by a call to LV, confirmed my car is and always has been insured. Subsequent efforts have now resulted in the error being corrected by MID, but it has made me wonder just how common and widespread this is.
Asked on 9 July 2026 by Mick Bridgstock
Answered by
David Ross
Errors within the various systems including the Motor Insurance Database are relatively common, but as a proportion of the total number of insured vehicles on the road it is relatively small. While the insurance database is faster to update and more robust than less sophisticated systems previously used, it is still managed by humans and therefore errors can creep in. The MID itself is reliant on data shared by insurance companies, and while they aim to share information within a short timeframe, delays can happen. Similarly it only takes a single digit error when information is being entered by the insurer can result in your vehicle showing as uninsured.
Police ANPR systems rely on information provided by the MID, so they are reliant on this information being accurate, as well as their own responsibility to ensure that they have the latest information available, so that is another two potential points of failure. Ultimately as a car owner it is sensible to double check your policy details including key information such as vehicle registration and policy start dates, so you can be safe in the knowledge you are covered regardless of what incorrect information may be used by third parties.
Police ANPR systems rely on information provided by the MID, so they are reliant on this information being accurate, as well as their own responsibility to ensure that they have the latest information available, so that is another two potential points of failure. Ultimately as a car owner it is sensible to double check your policy details including key information such as vehicle registration and policy start dates, so you can be safe in the knowledge you are covered regardless of what incorrect information may be used by third parties.
Similar questions
I've forgotten which insurance company I'm with - is there any way of finding out?
I saw a traffic enforcement camera vehicle near a school with the council logo on the side. I heard these are monitor parking and issuing PCNs to those who park illegally near schools. Do these also issue...

